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Author Topic: Has my package left China?
Stephenwev
Newbie
Posts: 14
Post Has my package left China?
on: July 10, 2018, 06:22
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I previously messaged you regarding my package and I have now waited 20 days as you advised. The tracking number is LZ447522907CN. May I have an update as soon as possible. Thanks.
chinapostv-
olunteer
Administrator
Posts: 45947
Post Re: Has my package left China?
on: July 10, 2018, 06:36
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http://track-chinapost.com/startairmail.php shows the parcel was shipped on Jun 20. It is waiting for flight space from china to UK. waiting time can take 7 to 20 days. There will be no update during waiting time.

Your parcel seems to be delayed in china. Not sure delay reason. If you can not see update by July 17, you should open dispute for lost parcel.
Stephenwev
Newbie
Posts: 14
Post Re: Has my package left China?
on: July 10, 2018, 11:42
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Who or how do I open a dispute with? Thanks.
chinapostv-
olunteer
Administrator
Posts: 45947
Post Re: Has my package left China?
on: July 10, 2018, 17:01
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if you paid with paypal/aliexpress, contact customer service to open dispute.
Stephenwev
Newbie
Posts: 14
Post Re: Has my package left China?
on: July 11, 2018, 11:42
New Topic

I have checked my order and I have paid for shipping so why is there such a delay? It has gone beyond a joke now. I want confirmation that you have my package in storage and sending as a priority. For all I know it's an invisible box that I'm never going to get.
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