Quote from jom657 on December 2, 2016, 12:23
but, i have also another parcel, and its already here in the philippines. how come that the other is delayed? please check.. thankyou for reply

1. Then only one thing to do for you if you worry to much. Contact your seller and tell him you have not receive your parcel. Or even better open a dispute to get your money back because you did not receive your parcel.

2. China Post Airmail Parcel Estimate Arrival Time for Philippines is between 9 to 20 days. You can find the info here:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

Hope this help.

Quote from jom657 on December 2, 2016, 13:38
thanks for reply, but how can i know that my parcel have lost? can you track it?

1. If you don't receive your parcel in 30 days then you can consider your parcel as lost or misplace.

Hope this help.

Quote from tm410 on December 3, 2016, 01:06
Hello,

i ordered a parcel with China Post Air Mail to Germany and there has been no update since 20 Days or more.
What's going on with my package? Why is it taking so long? It's in the status "export customs cleared" since 3 weeks or more.

Here's my tracking number: RS801995946CN

Please help me, thank you.

1. Here is another tracking for you:
International Mail# RS801995946CN Tracking Result
Summary
Tracking number Origin Destination Status
RS801995946CN CHINA GERMANY On route

History Detail
Local date/time Activity Location Remarks
10-Nov-2016 19:38 Received by Post Office 51001020
11-Nov-2016 13:28 Departure export customs GUANGZHOU

2. So according to the above tracking your parcel is On Route/In Transit to your country Germany. You need to realize that this is the busies season for China Post and Germain Post for outgoing and incoming mail.

3. Your parcel is transported by DHL Paket, I did verify on their site and the parcel is not there yet. If you don't receive your parcel by 16 Dec or can not track your parcel, then you should contact seller and ask him to verify with China Post.

Hope this help.

your parcels are China post ordinary small parcel. China Post only scan such parcel one time when Post office accept the parcel in counter. you can not see updated information after that.

Quote from Syndelle on December 3, 2016, 07:25

Quote from chinapostvolunteer on December 3, 2016, 05:10
your parcels are China post ordinary small parcel. China Post only scan such parcel one time when Post office accept the parcel in counter. you can not see updated information after that.

Oh I see. Do you know approximately how long parcels like these usually take to reach Canada?

40 to 50 days