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Author Topic: RR860836486CN to the U.S
JenLee
Newbie
Posts: 22
Post RR860836486CN to the U.S
on: July 15, 2015, 15:26
New Topic

Please check for me the tracking RR860836486CN. It's been in Hangzhou for over 1 week and I don't see any update. Please let me know the status of my package and usually how long it takes to get to the U.S. Thanks a lot!

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RR860836486CN to the U.S
on: July 16, 2015, 07:49
New Topic

status freeze for 2 to 4 weeks is normal, no need worry.

JenLee
Newbie
Posts: 22
Post Re: RR860836486CN to the U.S
on: July 17, 2015, 03:55
New Topic

How long I should dispute to Paypal to get the refund if the status hasn't updated anything? Thanks a lot!

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RR860836486CN to the U.S
on: July 17, 2015, 04:16
New Topic

paypal deadline is 45 days after payment date. you should open dispute within this deadline. after you have opened dispute, paypal will take about 10 days to investigate the case. paypal will contact seller for delivery proof. if seller can not prove that you have received the goods, you will get refund.

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