China Post Forum

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.
Pages: [1]
Author Topic: help on package
555magneto-
@gmail.com
Newbie
Posts: 2
Post help on package
on: December 13, 2016, 04:07
New Topic

My Package was shipped out on Nov 5 2016. Tracking number RS298631389CN

It has not moved since NOV 5 2016 and the seller is no longer responding. Can someone help me figure out if my package is actually coming or not ?

Thanks

Can someone tell me the status is this RS298631389CN
int077
Pro
Posts: 7760
Post Re: help on package
on: December 13, 2016, 04:24
New Topic

1. This is one tracking of your parcel:
International Mail# RS298631389CN Tracking Result
Summary
Tracking number Origin Destination Status
RS298631389CN CHINA SPAIN On route

History Detail
Local date/time Activity Location Remarks
03-Nov-2016 13:16 Received by Post Office 52311206
05-Nov-2016 09:00 Departure export customs GUANGZHOU

2. Your parcel should have arrive in Spain by now. You should contact your seller and tell him you have not receive your parcel. He might be able to call China Post to find out what went wrong with your parcel.

3. Maybe your parcel is lost or misplace or even that Spain Post has to much work and did not scan your parcel yet on arrival.

Hope this help.
chinapostv-
olunteer
Administrator
Posts: 46758
Post Re: help on package
on: December 13, 2016, 04:24
New Topic

now is rush season, shipping time to Spain might take 45 days. If you can not get it by Dec 20, you can open dispute to seller and claim refund.
Pages: [1]


Share the post "China Post Forum"