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Author Topic: Complaint Tracking
int077
Pro
Posts: 7760
Post Re: Complaint Tracking
on: May 24, 2016, 13:22
New Topic

Quote from maa3006 on May 24, 2016, 13:06
Dear Sir,

Please let me know status of tracking number RR017591355TH till day not receive and

items deliver address of Shipping address: Gnanasekaran, Door No.9/19,I st Floor,Ist Street,Bhuvaneshwari Nagar,Valasaravakkam,Chennai TN 600087,India,91-7418013711

Kindly to do same and help me.

Regards,

Gnanasekaran

1. The last tracking I could find is this:
2016-01-30 00:33,Dispatch, China (CNCNSZHD)

2. It seems to me that the container has not arrive in China yet.
Maybe you should call Thailand Post Office: (66) 0 2831 3131 to find out if the container arrive in China.

3. No tracking of your parcel in China Post.

Hope this help.

newbieee
Newbie
Posts: 1
Post Re: Complaint Tracking
on: October 13, 2016, 19:28
New Topic

my tracking number is 71496564982 and it says it has a arrived at the carrier facility on Sept. 22 and it is now Oct. 13 and hasn't been sent out to delivery?

int077
Pro
Posts: 7760
Post Re: Complaint Tracking
on: October 13, 2016, 20:08
New Topic

Quote from newbieee on October 13, 2016, 19:28
my tracking number is 71496564982 and it says it has a arrived at the carrier facility on Sept. 22 and it is now Oct. 13 and hasn't been sent out to delivery?

1. Unless you tell me how is the carrier of your parcel, the only tracking that I have is this:
China Post Register Air Mail Tracking System
Parcel No.71496564982 tracking result
2016-09-15 17:01:29.0 Guangzhou Transit Station export security scan

2. This type of parcel is call China Post Ordinary Small Packet Plus and can be track only in China with limited tracking. Can take from 30 to 60 days for delivery to your country.

3. If the parcel has arrive in your country, then it's your country mail office that will deliver your parcel not the carrier. The parcel will be deliver just like a normal letter would.

4. If you worry about your parcel you can contact seller and tell him you have not receive your parcel.

Hope this help.

mimisabeva
Newbie
Posts: 4
Post For traking RI225650603BG
on: October 17, 2016, 18:51
New Topic

Hi 30.08 2016, you sent a shipment of RI225650603BG to Bulgaria, she has not yet arrived. Too long travels, I'm starting to think that the shipment is stolen can you give me information.

int077
Pro
Posts: 7760
Post Re: Complaint Tracking
on: October 17, 2016, 19:11
New Topic

Quote from mimisabeva on October 17, 2016, 18:51
Hi 30.08 2016, you sent a shipment of RI225650603BG to Bulgaria, she has not yet arrived. Too long travels, I'm starting to think that the shipment is stolen can you give me information.

1. I have the same information as you:
China Post Register Air Mail Tracking System
Parcel No.RI225650603BG tracking result
2016-05-21 03:48:00.0 索非亚 export customs cleared
2016-05-25 09:01:13.0 Beijing Transit Station import customs scan
2016-05-25 15:21:10.0 Beijing Transit Station import customs cleared (domestic transit )
2016-05-27 07:25:01.0 Shanghai Transit Station import customs scan
2016-05-27 13:38:40.0 Shanghai Transit Station import customs cleared (domestic transit )
2016-05-27 15:20:53.0 Shanghai Transit Station import customs scan
2016-05-27 15:47:50.0 Shanghai Transit Station import customs cleared (domestic transit )
2016-08-20 09:55:31.0 arrive 洪安shipping 点 delivery office
2016-08-21 15:56:20.0 洪安shipping 点 received
2016-08-21 15:56:20.0 洪安shipping 点 已rejected
2016-08-23 09:22:16.0 Shanghai Transit Station export security scan
2016-08-23 15:00:43.0 Shanghai Transit Station export customs scan (domestic transit )
2016-08-30 10:11:32.0 Shanghai Transit Station export security scan
2016-08-30 14:44:08.0 Shanghai Transit Station rejected ,remark (改寄)
2016-08-30 14:45:07.0 Shanghai Transit Station export customs cleared

2. You should ask Bulgarian Post to do an investigation about your parcel. Go in person to a Bulgarian Post Office and ask to speak to a supervisor and give him the above tracking.

Hope this help.

mimisabeva
Newbie
Posts: 4
Post For traking RI225650603BG
on: October 18, 2016, 03:27
New Topic

Right here is the problem, Bulgarian posts say. they have no specific information on return and not be able to verify that I'm looking for you for help because you return it to Bulgaria.The package, travel still has not arrived in Bulgaria.

int077
Pro
Posts: 7760
Post Re: Complaint Tracking
on: October 18, 2016, 04:11
New Topic

Quote from mimisabeva on October 18, 2016, 03:27
Right here is the problem, Bulgarian posts say. they have no specific information on return and not be able to verify that I'm looking for you for help because you return it to Bulgaria.The package, travel still has not arrived in Bulgaria.

1. Parcel from China to Bulgaria can take from 6 to 90 days. You can check here:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

Hope this help.

mimisabeva
Newbie
Posts: 4
Post For traking RI225650603BG
on: October 19, 2016, 03:05
New Topic

It doesn't fix the situation. Write to you, not to send addresses to check, and check where the package is and why it never arrived. If you check these addresses anything you don't understand, just when he's gone, but not to where it was. As you have written earlier, it looks like the shipment was missing.

int077
Pro
Posts: 7760
Post Re: Complaint Tracking
on: October 19, 2016, 03:28
New Topic

Quote from mimisabeva on October 19, 2016, 03:05
It doesn't fix the situation. Write to you, not to send addresses to check, and check where the package is and why it never arrived. If you check these addresses anything you don't understand, just when he's gone, but not to where it was. As you have written earlier, it looks like the shipment was missing.

1. This is what I said to you earlier:
Quote
You should ask Bulgarian Post to do an investigation about your parcel. Go in person to a Bulgarian Post Office and ask to speak to a supervisor and give him the above tracking.
Unquote

2. Since you are the sender of the parcel from Bulgaria to China, Bulgaria Post can have an investigation open about the parcel to China Post.

3. You might also consider this about the seller you were returning a parcel:
2016-08-21 15:56:20.0 洪安shipping 点 已rejected

Maybe this mean he refuse the parcel you sent back to him.

4. Now what I provided you is the estimate arrival time from China to Bulgaria from 6 to 90 days.

5. If you think the parcel is lost just tell Bulgarian Post the parcel is lost and get the money from the insurance you got for mailing the parcel to China. I suppose you insure the parcel!

Hope this help

1. Това е, което ви казах по-рано:
цитат
Трябва да попитате Български пощи да направи разследване за вашия парцел. Отиди в лице на българския Post Office и да поиска да говори на надзорен орган, и да му даде по-горе проследяване.
завършвам цитат

2. Тъй като вие сте на подателя на пратката от България до Китай, България Post може да има разследване отворен за парцела до Китай Post.

3. Може да помислите за това за продавача ви се връщат колет:
21.08.2016 15: 56: 20.0 洪安 корабоплаването 点 已 отхвърлена

Може би това означава, че той отказва пратката ви изпраща обратно към него.

4. Сега това, което сте предоставили е време за оценка на пристигане от Китай за България от 6 до 90 дни.

5. Ако мислите, че парцелът е загубил само кажи Български пощи парцелът се губи и да получите парите от застраховката имаш за изпращане на колет до Китай. Предполагам, че застрахова пратката!

Надявам се това да помогне

Jagdishcho-
udhary123
Newbie
Posts: 5
Post Re: Complaint Tracking
on: November 23, 2016, 23:02
New Topic

My parcel
RI978727095CN
Where is that ?
When i recive?
So is saying will reach 3 december wish.com

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