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Author Topic: Tracking Status not updating
Taim0urkha-
n
Newbie
Posts: 6
Post Tracking Status not updating
on: September 28, 2014, 09:14
New Topic

helo china post.. i ordered glasses from the R0MWE store on 10-aug 2014! my tracking status is not updating, can you check for me? my tracking id is RK020482845CN.. i am from pakistan.. thank you!
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Tracking Status not updating
on: September 28, 2014, 17:45
New Topic

RK020482845CN seems to have some problem to pass security check and stuck in customs. is there any battery inside?
Taim0urkha-
n
Newbie
Posts: 6
Post Re: Tracking Status not updating
on: September 29, 2014, 09:36
New Topic

n0, in the percal there is 0nly glasses.. i c0mplain to my seller they told me wait f0r 1 week, and n0w i'm checking after 3 weeks, it is still in same status, and now my seller ign0r me..
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Tracking Status not updating
on: September 30, 2014, 15:55
New Topic

you'd better open dispute to aliexpress or ebay and force seller reply you.
jaynelle_0-
9
Newbie
Posts: 3
Post Re: Tracking Status not updating
on: November 5, 2014, 03:48
New Topic

Hi there... I have an order from Dresslink. The tracking number is LN503230735CN. It says in the tracking "Your item has been processed through a sort facility in XIAMEN EMS, CHINA at 2:49 pm on October 18, 2014".. until now it has never been updated.. the contents of my package are just clothes.. please help me find my package
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Tracking Status not updating
on: November 5, 2014, 04:47
New Topic

wait one more week, if not arrive, it should be lost.
jaynelle_0-
9
Newbie
Posts: 3
Post Re: Tracking Status not updating
on: November 5, 2014, 21:39
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so theres nothing china post can do about it if lost?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Tracking Status not updating
on: November 5, 2014, 22:44
New Topic

Quote from jaynelle_09 on November 5, 2014, 21:39
so theres nothing china post can do about it if lost?

shipper can claim compensation from china post if he has original shipping receipt. receiver can NOT ask compensation from china post. so you should file dispute to seller and ask for refund from seller.
jaynelle_0-
9
Newbie
Posts: 3
Post Re: Tracking Status not updating
on: November 6, 2014, 03:02
New Topic

okay. thank you. ill ask dresslink then to refund me.
uscustomer
Newbie
Posts: 4
Post Re: Tracking Status not updating
on: November 12, 2014, 19:01
New Topic

I ordered shoes on October 24, 2014 and I haven't received them. My tracking just says it was processed through sort facility in Xiamen, EMS, China on October 29, 2014 and nothing else since. How can I determine where my package is and when it will be delivered?
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