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Author Topic: Parcel stuck at guangzhou
ron30
Newbie
Posts: 2
Post Parcel stuck at guangzhou
on: December 20, 2016, 05:31
New Topic

hi,
My parcel is stuck at guangzhou and it has been 1 month since delivery . can you fix it?
it usually takes 20 days from china to Indonesia.
my code : RS294216159CN

Thanks
chinapostv-
olunteer
Administrator
Posts: 46200
Post Re: Parcel stuck at guangzhou
on: December 20, 2016, 09:14
New Topic

http://track-chinapost.com/startairmail.php shows Guangzhou express 公司 safety check rejected, you need open dispute to seller for non arrival parcel.
ron30
Newbie
Posts: 2
Post Re: Parcel stuck at guangzhou
on: December 28, 2016, 06:46
New Topic

so it means my parcel will not sent to indonesia? or my parcel has been returned to sender?
can you give me explanation ?

thanks

int077
Pro
Posts: 7760
Post Re: Parcel stuck at guangzhou
on: December 28, 2016, 16:53
New Topic

1. This is the full tracking of your parcel:
China Post Register Air Mail Tracking System
Parcel No.RS294216159CN tracking result
2016-11-09 13:34:37.0 Electronic Data Received
2016-11-14 20:24:56.0 中山city Post Office parcel 集邮局commerical parcel 广告公司 received
2016-11-14 23:46:34.0 中山city Post Office parcel 集邮局commerical parcel 广告公司 customs scan
2016-11-15 00:51:27.0 leaving 中山city Post Office parcel 集邮局commerical parcel 广告公司 ，next station 中山
2016-11-17 18:18:00.0 Guangzhou Transit Station export security scan
2016-11-18 09:46:32.0 Guangzhou Transit Station export customs cleared
2016-11-21 22:31:00.0 arrive Guangzhou Airport
2016-11-21 22:31:00.0 arrive Guangzhou Airport
2016-11-21 23:45:00.0 arrive Guangzhou Airport
2016-11-21 23:45:00.0 arrive Guangzhou Airport
2016-11-22 00:00:50.0 leaving Guangzhou Airport going to next airport/seaport
2016-11-22 12:32:54.0 Guangzhou express 公司 safety check rejected
2016-11-25 22:44:00.0 arrive Guangzhou Airport
2016-11-25 22:53:33.0 leaving Guangzhou Airport going to next airport/seaport

2. Maybe they verify the parcel and it made it the safety check and your parcel departed on the 25 Nov and is On route/In Transit to Indonesia.

3. If by 06 Jan you can not track your parcel on the Indonesia Post site, then just open a dispute for non reception of your parcel.

Hope this help.
Jpatel
Newbie
Posts: 10
Post Re: Parcel stuck at guangzhou
on: December 28, 2016, 21:05
New Topic

My parcel is stuck. LT500540361CN For the past 13 days it is stuck on the same thing. Please help. Idk how long it will be. I have been waiting a month for this and Christmas has passed. Please help me.
int077
Pro
Posts: 7760
Post Re: Parcel stuck at guangzhou
on: December 28, 2016, 21:19
New Topic

1. This is the last tracking of your parcel from the China Post EMS site:

2016-12-16 00: 00: 00.0 21:22:00 Guangzhou City to leave the processing center, sent to USJFKQ = ISC NEW YORK NY (USPS)

2. Now your parcel needs to be scan by USPS for any tracking information.

Hope this help.
ndenhere
Newbie
Posts: 1
Post Re: Parcel stuck at guangzhou
on: January 30, 2017, 10:17
New Topic

My parcel has been showing this status "Guangzhou Transit Station export security scan" since 2017-01-05 11:26:46.0
My tracking number is Tracking number 88065749929
int077
Pro
Posts: 7760
Post Re: Parcel stuck at guangzhou
on: January 30, 2017, 13:12
New Topic

Quote from ndenhere on January 30, 2017, 10:17
My parcel has been showing this status "Guangzhou Transit Station export security scan" since 2017-01-05 11:26:46.0
My tracking number is Tracking number 88065749929

1. Your parcel is what is call China Post Ordinary Small Packet Plus. Can be track in China and has limited tracking. Your tracking is the only tracking available and you will not see anymore.

2. Your parcel can be deliver to you between 30 to 60 days and your National Post Office will deliver the parcel.

Thanks.
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