I ordered goods from China, but parcel was lost or damaged. Can I claim compensation from China Post?

When shopping from China online sellers,  sometimes parcel might be lost or damaged during shipment. Many users ask us how to claim compensation from China Post. The answer is : You can not claim compensation from China Post DIRECTLY. You need contact seller for compensation. The reason is simple, China Post ONLY has shipping contract Read More …

How to avoid scam when doing international cross-border online shopping?

In this globalization era, cross border shopping through Internet becomes more and more popular. Internet makes the world flat which means consumers can easily meet good sellers and cheaters very easily at the same time. To avoid buying from scam website and sellers, people must remember some typical characteristics of them as following: 1)They often Read More …

What is the meaning of “shipping notice received”

When tracking from http://track-chinapost.com/startairmail.php , you might get such result like “shipping notice received” or “shipping notice received from seller” or “shipping notice received from WISH” …etc. This means seller(shipper) has applied a tracking number from China Post with shipping software provided by third party(WISH,ALiexpress etc) but has not shipped the goods yet. If you Read More …

Why does my tracking result show only one message “”electronic data received” ?

If your tracking result from http://track-chinapost.com has only one message “electronic data received”, this means your seller(shipper) applied a tracking number from China, but does not actually ship the goods yet. Many China seller delay shipment for 5 to 10 days due to inventory shortage. So if you just got the number which shows “electronic Read More …