Alert: Many parcels shipped in early 2020 were returned to shipper because of delay Posted onMay 13, 2020May 13, 2020Authorchinapostvolunteer Our system shows many many China Post parcels shipped in January and early February 2020 from Wuhan area were returned to shipper. China Post Wuhan office has too many delayed parcels and almost no airlines to handle them. So obviously the management of Wuhan has decided to return some of the them to shipper and Read More …
I ordered goods from China, but parcel was lost or damaged. Can I claim compensation from China Post? Posted onNovember 5, 2019November 5, 2019Authorchinapostvolunteer When shopping from China online sellers, sometimes parcel might be lost or damaged during shipment. Many users ask us how to claim compensation from China Post. The answer is : You can not claim compensation from China Post DIRECTLY. You need contact seller for compensation. The reason is simple, China Post ONLY has shipping contract Read More …
How to get help for China Post parcel delivery questions? Posted onMay 17, 2018May 17, 2018Authorchinapostvolunteer Normally China Post will not answer any email inquiry. So please do not send email to China Post. The most effective way to contact China Post is to call China Post hot line 11183 or 11185 inside China. The hotline operator usually only accept Mandarin inquiry . If you are outside China, you can try Read More …
How to avoid scam when doing international cross-border online shopping? Posted onDecember 20, 2017December 21, 2017Authorchinapostvolunteer In this globalization era, cross border shopping through Internet becomes more and more popular. Internet makes the world flat which means consumers can easily meet good sellers and cheaters very easily at the same time. To avoid buying from scam website and sellers, people must remember some typical characteristics of them as following: 1)They often Read More …
I am leaving from China, how to ship my personal items back to home country? Posted onFebruary 20, 2020February 20, 2020Authorchinapostvolunteer Many people who are leaving from China to their home country might face a question: How to ship their personal or commercial items from China to their home country? As airline check-in luggage has very strict weight limitation, many people choose China Post surface parcel (tracking number starting with CP) to send their personal items Read More …