Alert: Many parcels shipped in early 2020 were returned to shipper to avoid virus speading

Our system shows many many China Post parcels shipped in January and early February 2020 from Wuhan area were returned to shipper. As Wuhan is the starting  centre of coronavirus and had most infected patients in China during  January, February and March. China Post Wuhan office worried that the parcel might have virus risk and has decided to return Read More …

I am leaving from China, how to ship my personal items back to home country?

Many people who are leaving from China to their home country might face a question: How to ship their personal or commercial items from China to their home country? As airline check-in luggage has very strict weight limitation, many people choose China Post surface parcel (tracking number starting with CP) to send their personal items Read More …

I ordered goods from China, but parcel was lost or damaged. Can I claim compensation from China Post?

When shopping from China online sellers,  sometimes parcel might be lost or damaged during shipment. Many users ask us how to claim compensation from China Post. The answer is : You can not claim compensation from China Post DIRECTLY. You need contact seller for compensation. The reason is simple, China Post ONLY has shipping contract Read More …

How to avoid scam when doing international cross-border online shopping?

In this globalization era, cross border shopping through Internet becomes more and more popular. Internet makes the world flat which means consumers can easily meet good sellers and cheaters very easily at the same time. To avoid buying from scam website and sellers, people must remember some typical characteristics of them as following: 1)They often Read More …