USPS can track China Post Register Airmail, EMS, ePacket and Sea/Air combined parcel which are shipped from China to USA.
But USPS can not track China Post Ordinary Small Packet and China Post Direct Xpress Mail Parcel.
Read More about China Post tracking ability in USPS
Does USPS Track China Post?
How long does it take to receive a package from China Post?
China Post Parcel delivery time is highly related to the destination country and season. China neighbour countries like Korean,Japan take shortest time.
Africa and Latin America take longest time. Following report shows China Post ETA time to different countries:
China Post Estimate Arrival Time Report
China Post Estimate Arrival Time Report
Can I track exactly where my package is?
If you can not track your parcel exact location in China Post tracking page, the reason could be complicated.
We strongly suggest you to search answer in China Post Forum.
You can also post your question in the forum. Questions normally will be answered in 24 hrs
You can also post your question in the forum. Questions normally will be answered in 24 hrs
I am leaving from China, how to ship my personal items back to home country?
Many people who are leaving from China to their home country might face a question: How to ship their personal or commercial items from China to their home country? As airline check-in luggage has very strict weight limitation, many people choose China Post surface parcel (tracking number starting with CP) to send their personal items Read More …
What should I do if my parcel address is wrong?Can China Post change the address for me?
Many users may have such situation that after they ordered something online from China seller, they want to change the address and ask if China Post can do this for them. The answer is No. China Post can not change anything in the parcel. However , if the parcel has not been shipped yet, you can try Read More …
I ordered goods from China, but parcel was lost or damaged. Can I claim compensation from China Post?
When shopping from China online sellers, sometimes parcel might be lost or damaged during shipment. Many users ask us how to claim compensation from China Post. The answer is : You can not claim compensation from China Post DIRECTLY. You need contact seller for compensation. The reason is simple, China Post ONLY has shipping contract Read More …
How to get help for China Post parcel delivery questions?
Normally China Post will not answer any email inquiry. So please do not send email to China Post. The most effective way to contact China Post is to call China Post hot line 11183 or 11185 inside China. The hotline operator usually only accept Mandarin inquiry . If you are outside China, you can try Read More …
How to avoid scam when doing international cross-border online shopping?
In this globalization era, cross border shopping through Internet becomes more and more popular. Internet makes the world flat which means consumers can easily meet good sellers and cheaters very easily at the same time. To avoid buying from scam website and sellers, people must remember some typical characteristics of them as following: 1)They often Read More …
What is the meaning of “Order Information Received”
When tracking from https://track-chinapost.com/startairmail.php , you might get such result like “Order Information Received” or “shipping notice received from seller” or “shipping notice received from WISH” …etc. This means seller(shipper) has applied a tracking number from China Post with shipping software provided by third party(WISH,ALiexpress etc) but has not shipped the goods yet. If you Read More …