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Author Topic: missing package
kokolski
Newbie
Posts: 1
Post missing package
on: March 17, 2022, 19:34
New Topic

I have 2 items that show were shipped and to date (3 months past) are still not here. the USPS said they have not arrived when your website showing it saying it is here in the US. Please refund my money. also side note.. you should have something saying the items are coming from over seas. I would not have ordered it if I knew this.

tracking number uu339246572cn

chinapostv-
olunteer
Administrator
Posts: 32788
Post Re: missing package
on: March 17, 2022, 20:40
New Topic

http://track-chinapost.com/startairmail.php shows UU339246572CN arrived at USA on Jan 16. Normally USPS will deliver the parcel within 2 weeks after it arrives USA.

Such U***CN parcel is called China Post ordinary small packet. USPS does not scan and update its status even if it is delivered. So you can't know its real delivery status in USA.

If you haven't got the parcel, there can only be following two reasons:
1)Your seller printed wrong address(and very likely to be intensionally do this). The item was delivered to other address.
or
2)The item is lost by USPS.

No matter what is the reason, you need to open dispute to paypal and claim refund from seller before it is too late.

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