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Author Topic: Need help for our packages
Holland123
Newbie
Posts: 5
Post Need help for our packages
on: October 27, 2021, 07:16
New Topic

Hi,

Could you please help me check the updated status of my 2 packages below? They are stuck in China since Sep 23.

EV996243261CN
EV997636199CN

Thank you!

chinapostv-
olunteer
Administrator
Posts: 30469
Post Re: Need help for our packages
on: October 27, 2021, 07:31
New Topic

http://track-chinapost.com/startairmail.php shows both parcels were rejected by Guangzhou airport safety check point for many times. China Post finally sent them to Guangzhou airport on Oct 18. No update since then. Please wait 10 to 20 more days and see what will happen.

Holland123
Newbie
Posts: 5
Post Re: Need help for our packages
on: November 5, 2021, 06:56
New Topic

Hi,

Any update? Do you know what's going on with these 2 packages?

Thanks.

chinapostv-
olunteer
Administrator
Posts: 30469
Post Re: Need help for our packages
on: November 5, 2021, 07:12
New Topic

http://track-chinapost.com/startairmail.php shows these two items was rejected by Guangzhou airport safety check point again on Nov 4. China Post sent them to airport again the same day. But not sure if they can pass the safety check this time. You can wait a couple of days and track again.

chinapostv-
olunteer
Administrator
Posts: 30469
Post Re: Need help for our packages
on: November 17, 2021, 04:11
New Topic

EV997636199CN just arrive Netherlands customs. Please contact PostNL to get the parcel.

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