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Author Topic: Where is my package
chinapostv-
olunteer
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Posts: 35062
Post Re: Where is my package
on: April 5, 2023, 12:14
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As you haven't got the item now, the item is very likely to be lost.

Base on paypal/aliexpress/amazon marketplace policy, seller is responsible for shipping lost, so you need open dispute to seller for lost refund.

Missyrose7-
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Posts: 11
Post Re: Where is my package
on: April 7, 2023, 03:05
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I had an update..outbound flight departed April 7 0250. Where is it departing from. March 11 it departed China
Is it on its way to Canada finally RG012855815CN

chinapostv-
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Post Re: Where is my package
on: April 7, 2023, 03:13
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yes. http://track-chinapost.com/result_china.php?order_no=RG012855815CN shows the item was sent to airline again on April 7. It is on the way to Canada.

Missyrose7-
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Newbie
Posts: 11
Post Re: Where is my package
on: April 7, 2023, 13:12
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What sorting center did it arrive and be dispatched from? Is it still in china

Missyrose7-
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Posts: 11
Post Re: Where is my package
on: April 7, 2023, 13:26
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Sorry where will it go from Shanghai

chinapostv-
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Post Re: Where is my package
on: April 7, 2023, 15:15
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Quote from Missyrose72 on April 7, 2023, 13:26
Sorry where will it go from Shanghai

Yes. It is still in shanghai airport.

Missyrose7-
2
Newbie
Posts: 11
Post Re: Where is my package
on: April 9, 2023, 15:21
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Hiw many sorting centers are there between China and Canada my parcel is at another sorting centerRG012855815CN

chinapostv-
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Post Re: Where is my package
on: April 9, 2023, 23:37
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RG012855815CN was returned to Guangzhou again. Not sure exact reason.

Missyrose7-
2
Newbie
Posts: 11
Post Re: Where is my package
on: April 12, 2023, 21:47
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How long doea a package stay in import customs?

chinapostv-
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Post Re: Where is my package
on: April 13, 2023, 04:36
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the item will be hold in China import customs until shipper picked it up the returned parcel. We aren't sure when your seller plan to pickup the item, maybe never. Be we are sure you won't get this item in future because return parcel can not automatically be shipped again.

If I were you, I will contact seller to send you another item. If seller does not agree to ship you another one, then open dispute to paypal or call your credit card company for refund.

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