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Author Topic: Where is it LV627660811CN
Dany89.
Newbie
Posts: 2
Post Where is it LV627660811CN
on: November 28, 2022, 21:02
New Topic

the shipment is blocked, what can I do?

chinapostv-
olunteer
Administrator
Posts: 34218
Post Re: Where is it LV627660811CN
on: November 28, 2022, 21:27
New Topic

http://track-chinapost.com/result_china.php?order_no=LV627660811CN shows the item is hold in Shanghai customs waiting for export customs inspection. If your parcel has no copyright or safety problem, it will be released to airline until airline has flight space to Italy.

You do not need to do anything at this moment, just wait 2 to 3 weeks.

Once there is any new update, we will write a post in this thread.

Dany89.
Newbie
Posts: 2
Post Re: Where is it LV627660811CN
on: November 28, 2022, 22:43
New Topic

calling Italian post it is indicated that the seller has not exhibited the documents is it possible? or is it just in verification? @chinapost

chinapostv-
olunteer
Administrator
Posts: 34218
Post Re: Where is it LV627660811CN
on: November 29, 2022, 02:05
New Topic

Quote from Dany89. on November 28, 2022, 22:43
calling Italian post it is indicated that the seller has not exhibited the documents is it possible? or is it just in verification? @chinapost

The item seems to have problem to pass export customs. But we are not sure the problem detail. Maybe it has some copyright problem, maybe it has safety problem item(battery etc). But definitely not document problem.

China Post does not need any customs documents to export the goods.

We suggest you wait 2 more weeks and see what will happen.

If you can not see update by Dec 15, then please open dispute to paypal or call your credit card bank to claim refund.

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