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Author Topic: Track package
brenda2
Newbie
Posts: 2
Post Track package
on: February 13, 2020, 23:43
New Topic

Hi. My package says it left China Post on Dec 24 2019 but nothing else has posted since. I am wondering if you can find my package and make sure it is still coming. Tracking number is LO498700907CN. Thanks

chinapostv-
olunteer
Administrator
Posts: 41399
Post Re: Track package
on: February 14, 2020, 01:06
New Topic

LO498700907CN is ePacket which normally will arrive Canada within 4 weeks. Your parcel has more than 80% possibility to be lost.

You need open dispute to seller for lost parcel refund.

brenda2
Newbie
Posts: 2
Post Re: Track package
on: February 14, 2020, 15:05
New Topic

Is an e packet a small package or envelope because my package should have been a box.

chinapostv-
olunteer
Administrator
Posts: 41399
Post Re: Track package
on: February 14, 2020, 21:11
New Topic

ePacket is just a service. It can be envelop ,can be package. You can know its packing type by tracking number. you need ask your seller.

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