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Author Topic: The order is not delivered
Sd12A
Newbie
Posts: 5
Post The order is not delivered
on: December 7, 2021, 07:26
New Topic

Hi, Order tracking number
LA144383385CN with 18/11/21 mail not delivered is stationary in GUANGZHOU. Please explain why within the period of eighteen days the post office does not deliver the goods?

chinapostv-
olunteer
Administrator
Posts: 31573
Post Re: The order is not delivered
on: December 7, 2021, 07:40
New Topic

http://track-chinapost.com/startairmail.php shows LA144383385CN is still in Guangzhou waiting for flight to Belarus. Now is Xmas rush season, shipping has some delay. Based on our stat, the item has more than 80% chance will reach Belarus before Xmas.

One item arrives your country, you will see new update.

Sd12A
Newbie
Posts: 5
Post Re: The order is not delivered
on: December 23, 2021, 15:13
New Topic

Hi, Christmas will come in two days and the order has not changed its status on November 18th. 2021/11/18 9:30 Departure export customs GUANGZHOU
2021/12/14 12:01 Departure export customs GUANGZHOU Why is this happening? Best regards.

chinapostv-
olunteer
Administrator
Posts: 31573
Post Re: The order is not delivered
on: December 24, 2021, 00:45
New Topic

http://track-chinapost.com/startairmail.php shows LA144383385CN was rejected by airline safety check point on Dec 14. China Post sent the item to another airline the same day. It is waiting for new flight from Guangzhou to Belarus.

Sd12A
Newbie
Posts: 5
Post Re: The order is not delivered
on: December 24, 2021, 07:16
New Topic

It is waiting for new flight from Guangzhou to USA. Why in the USA ?, the delivery country is Belarus.

chinapostv-
olunteer
Administrator
Posts: 31573
Post Re: The order is not delivered
on: December 24, 2021, 07:21
New Topic

Sorry, typing mistake. It is waiting for flight to Belarus, Not USA.

Sd12A
Newbie
Posts: 5
Post Re: The order is not delivered
on: December 24, 2021, 08:25
New Topic

There were no flights from China to Belarus for 10 days, and how many more days there will be no air communication between the countries. In one day, two orders were made: one received long ago. And for this order, there are no air flights for 45 days. Isn't it strange?

chinapostv-
olunteer
Administrator
Posts: 31573
Post Re: The order is not delivered
on: December 24, 2021, 09:14
New Topic

China parcel to Belarus normally will transit many times through different airports and airlines. So you can't know exact how long it can reach Belarus. Based on our stat, parcel normally will take 4 to 8 weeks to finally get flight to Belarus.

Sd12A
Newbie
Posts: 5
Post Re: The order is not delivered
on: December 24, 2021, 09:40
New Topic

I understand you perfectly well, when a parcel moves, it is delivered by a transport company. In this case, it is in a stationary state for a long time and there is no change in its status. And it is not known how long it will last.

chinapostv-
olunteer
Administrator
Posts: 31573
Post Re: The order is not delivered
on: December 24, 2021, 18:49
New Topic

Unfortunately when the parcel is in the middle transit airports, nobody scan and update its status, so even the item is moving from airports to airports, you can not see any status changing during such stage. This is normal, no need to worry. You will see new update after it arrives Belarus.

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