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Author Topic: Package not moving
friedbanan-
a
Newbie
Posts: 3
Post Package not moving
on: November 24, 2021, 18:19
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Tracking #: CP415201132CN
My package hasn’t moved in a while. Should I be worried?

chinapostv-
olunteer
Administrator
Posts: 30469
Post Re: Package not moving
on: November 24, 2021, 20:10
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is CP415201132CN a heavy item(>2kgs)?

friedbanan-
a
Newbie
Posts: 3
Post Re: Package not moving
on: November 24, 2021, 20:34
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Quote from chinapostvolunteer on November 24, 2021, 20:10
is CP415201132CN a heavy item(>2kgs)?

Hi, yes it is. It’s about 5.55kg.

chinapostv-
olunteer
Administrator
Posts: 30469
Post Re: Package not moving
on: November 24, 2021, 21:40
New Topic

if it is a heavy item, then such SAL parcel will go through sea and extremely slow. Normal arrival time will take 3 months, in worst cases, 6 months.

So your parcel status is normal, you just need some patience. Once item arrives your country, you will see new update.

friedbanan-
a
Newbie
Posts: 3
Post Re: Package not moving
on: November 27, 2021, 11:13
New Topic

Quote from chinapostvolunteer on November 24, 2021, 21:40
if it is a heavy item, then such SAL parcel will go through sea and extremely slow. Normal arrival time will take 3 months, in worst cases, 6 months.

So your parcel status is normal, you just need some patience. Once item arrives your country, you will see new update.

Thanks for your help!

Does that mean it’s already on a ship headed towards the US?

chinapostv-
olunteer
Administrator
Posts: 30469
Post Re: Package not moving
on: November 27, 2021, 19:36
New Topic

the trouble is that you can't know if it is on the ship until it arrives USA.

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