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Author Topic: No status updates
Alexgns
Newbie
Posts: 14
Post No status updates
on: June 29, 2022, 15:04
New Topic

Hello!
Please, help to identify where are the parcels?
I noticed that the status updates with delays in 5 days, but now status don’t update and the system shows red alert.

EV019762485CN
EV019762477CN

chinapostv-
olunteer
Administrator
Posts: 33071
Post Re: No status updates
on: June 29, 2022, 19:41
New Topic

Both items have left China, they are transiting through different countries. You will see new update after they arrive in Ukraine.

Alexgns
Newbie
Posts: 14
Post Re: No status updates
on: July 1, 2022, 05:38
New Topic

Quote from chinapostvolunteer on June 29, 2022, 19:41
Both items have left China, they are transiting through different countries. You will see new update after they arrive in Ukraine.

Where can I find normal tracking service?
Trying check via 17TRACK the system here shows error.

Alexgns
Newbie
Posts: 14
Post Re: No status updates
on: July 10, 2022, 18:39
New Topic

Quote from chinapostvolunteer on June 29, 2022, 19:41
Both items have left China, they are transiting through different countries. You will see new update after they arrive in Ukraine.

Hi!
May you check where is parcel? It’s stuck from 21.06.2022

chinapostv-
olunteer
Administrator
Posts: 33071
Post Re: No status updates
on: July 10, 2022, 21:25
New Topic

Both parcels are still waiting for flight to Ukraine. Due to the war, shipping and update time to Ukraine is very slow. Please wait some more days.

We will write a new post here once there is new update about this two items.

Alexgns
Newbie
Posts: 14
Post Re: No status updates
on: July 16, 2022, 06:21
New Topic

Quote from chinapostvolunteer on July 10, 2022, 21:25
Both parcels are still waiting for flight to Ukraine. Due to the war, shipping and update time to Ukraine is very slow. Please wait some more days.

We will write a new post here once there is new update about this two items.

As I know there is no flight to Ukraine due to the war. It ships via truck through transit country.
But anyway, how can I get know what’s going with parcels, because it’s almost passed the month without any news. ? Parcels are lost or just got stuck somewhere.

chinapostv-
olunteer
Administrator
Posts: 33071
Post Re: No status updates
on: July 16, 2022, 06:29
New Topic

the parcel will fly different transit countries before arriving Ukraine. Then it will finally reach Ukraine by land transfer.

unfortunately you can not see any update when parcel is in some middle transit countries between China and Ukraine because nobody scan the parcel. such transit time can take 4 to 8 weeks.

Based on our experience, your parcel status is still normal, now it is too early to say it is lost.

We will write a new post here when the parcel finally reaches Ukraine. This should be in the early August.

chinapostv-
olunteer
Administrator
Posts: 33071
Post Re: No status updates
on: July 20, 2022, 03:08
New Topic

EV019762477CN just arrived in Ukraine.

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