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Author Topic: LP044831611DE status
sc123
Newbie
Posts: 8
Post LP044831611DE status
on: July 2, 2022, 18:50
New Topic

Tracking number of my package: LP044831611DE

The receiver told me that he has contacted customs already. Will the package be shipped to the receiver soon? Or do you still need anything from the receiver in order to ship the package?

Many thanks in advance for your advice!
chinapostv-
olunteer
Administrator
Posts: 33071
Post Re: LP044831611DE status
on: July 2, 2022, 22:47
New Topic

LP044831611DE arrived in China customs 3 months ago. Receiver did not make customs clearance.

Is this a return for refund? If this is the case, you can contact paypal for refund now. tell paypal that receiver does not make customs clearance when goods arrived in destination. Normally paypal will give you refund.
sc123
Newbie
Posts: 8
Post Re: LP044831611DE status
on: July 3, 2022, 11:51
New Topic

Thanks for the info. Yes it is a return for return for refund. I have talked with the seller last week and they said they have made customs clearance and waiting for the package. I wonder if they are telling the truth.

I did ask Paypal for refund. But they refused because they said the package was never delivered. They said they only refund if I have of prove of delivery (package received by the receiver)...

Do you have any advice in this case? Can you issue any proof that the seller ignore custom clearance so that I can show it to Paypal?
iotueglino-
ivoiessi
Pro
Posts: 559
Post Re: LP044831611DE status
on: July 3, 2022, 15:12
New Topic

Quote from sc123 on July 3, 2022, 11:51
Thanks for the info. Yes it is a return for return for refund. I have talked with the seller last week and they said they have made customs clearance and waiting for the package. I wonder if they are telling the truth.

I did ask Paypal for refund. But they refused because they said the package was never delivered. They said they only refund if I have of prove of delivery (package received by the receiver)...

Do you have any advice in this case? Can you issue any proof that the seller ignore custom clearance so that I can show it to Paypal?

The seller not make the customs clearence. The customs wait yet a customs declairation.
The proof which you send to PayPal is a tracking: the update is " to be declared ".

The customs clearence is responsability of the seller...

If the seller not processing the customs clearence, the parcel will be shipped to the sender.

Bye Bye
sc123
Newbie
Posts: 8
Post Re: LP044831611DE status
on: July 3, 2022, 19:05
New Topic

Thanks a lot for your reply. The problem is that when I put the tracking number LP044831611DE in the Chinapost website, it shows that this tracking number is unknown.

This is how it looks like: http://track-chinapost.com/track_4px.php?code=LP044831611DE

Shouldn't it be shown as "to be declared" like what you described?

Paypal said that the tracking number is invalid because it has an "unknown" status. Do you have any ideas why it is showing "unknown"? And how can I see the status "to be declared" instead?
sc123
Newbie
Posts: 8
Post Re: LP044831611DE status
on: July 3, 2022, 19:06
New Topic

Quote from iotueglinoivoiessi on July 3, 2022, 15:12

Quote from sc123 on July 3, 2022, 11:51
Thanks for the info. Yes it is a return for return for refund. I have talked with the seller last week and they said they have made customs clearance and waiting for the package. I wonder if they are telling the truth.

I did ask Paypal for refund. But they refused because they said the package was never delivered. They said they only refund if I have of prove of delivery (package received by the receiver)...

Do you have any advice in this case? Can you issue any proof that the seller ignore custom clearance so that I can show it to Paypal?

The seller not make the customs clearence. The customs wait yet a customs declairation.
The proof which you send to PayPal is a tracking: the update is " to be declared ".

The customs clearence is responsability of the seller...

If the seller not processing the customs clearence, the parcel will be shipped to the sender.

Bye Bye

Thanks a lot for your reply. The problem is that when I put the tracking number LP044831611DE in the Chinapost website, it shows that this tracking number is unknown.

This is how it looks like: http://track-chinapost.com/track_4px.php?code=LP044831611DE

Shouldn't it be shown as "to be declared" like what you described?

Paypal said that the tracking number is invalid because it has an "unknown" status. Do you have any ideas why it is showing "unknown"? And how can I see the status "to be declared" instead?
iotueglino-
ivoiessi
Pro
Posts: 559
Post Re: LP044831611DE status
on: July 3, 2022, 21:29
New Topic

Hello. Do not send this link (http://track-chinapost.com/track_4px.php?code=LP044831611DE) to paypal.

If you see, in the link they are not tracking CHINA POST but the courier 4PX which is completely another courier.

Please enter the tracking code on the CHINA POST EMS website:
http://www.ems.com.cn/english/

You will be able to send PAYPAL the tracking screen photo where it says "
Waiting for Customs Declaration Materials from Addressee".
sc123
Newbie
Posts: 8
Post Re: LP044831611DE status
on: July 4, 2022, 06:58
New Topic

Thank you so much for the correct website!

The seller told me that they have called customs this week and the customs asked them to wait for the hair. Is this true? Is the custom clearance really in process now?

I am scared as I see that the status of my package "LP044831611DE" today has changed to "item returned". Does it mean that it is going to ship back from China to Germany? Can I stop the return until the seller makes customs clearance? They told me that they would call customs today!
iotueglino-
ivoiessi
Pro
Posts: 559
Post Re: LP044831611DE status
on: July 4, 2022, 15:43
New Topic

Hi look, I am tracing from another site called 17TRACK. 17Track tells me it has been shipped, not returned. Let's see what happens in the next few days. As soon as you see in the tracking OUT FOR DELIVERY the package will arrive at its destination.

sc123
Newbie
Posts: 8
Post Re: LP044831611DE status
on: July 4, 2022, 18:10
New Topic

Thank you so much for your information! I will wait for a few days then :)

By the way, thanks a lot for letting me know about the CHINA POST EMS website.
I showed this to Paypal and they agreed for a refund!
You are super helpful, thank you!
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