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Author Topic: Lost in Customs
PATRICK24
Newbie
Posts: 1
Post Lost in Customs
on: June 10, 2021, 22:55
New Topic

Hello,

Sent a package with this tracking number: CY288638498DE

Unfortunately, it remains in customs for more than two weeks. Is there something I can do to help customs?

Thank you very much in advance.

Patrick

chinapostv-
olunteer
Administrator
Posts: 28028
Post Re: Lost in Customs
on: June 11, 2021, 00:32
New Topic

https://track-chinapost.com/startairmail.php shows CY288638498DE is hold in Beijing customs. If you are receiver, please call China Post hotline 11185, make customs declaration and pickup the item asap. Otherwise it will be returned to Germany.

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