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Author Topic: LA998326370CN
snarfang
Newbie
Posts: 11
Post LA998326370CN
on: December 3, 2020, 01:12
New Topic

Can you tell me where this package is? it has been stuck at 2020-11-14 20:14
Dongguan City, has been handed over to the carrier transport.

Also what weight and type of parcel it is? I've ordered a box of 147 silicone molds however when I ordered the same from a different company I received a bubble pack envelope with hardly anything I'd ordered inside. I have a feeling this has happened again :(

I have also contacted the store finysouls email: service6.emily@aquiverstore.com

Thank you
Snarfang

cphelper
Pro
Posts: 445
Post Re: LA998326370CN
on: December 3, 2020, 01:56
New Topic

http://track-chinapost.com/result_china.php?order_no=LA998326370CN shows the parcel was Departured export customs, it is waiting for the flight to UK, because of the International flights have been reduced, so the parcel need to take a long time for getting the airlines space, suggest you wait for one or two weeks.

snarfang
Newbie
Posts: 11
Post Re: LA998326370CN
on: December 3, 2020, 08:52
New Topic

Hi thank you for checking this. The company got back to me saying wait 3-5days for an update. Ill wait a couple of weeks and see what's happening.

Thanks again
Snarfang

snarfang
Newbie
Posts: 11
Post Re: LA998326370CN
on: December 11, 2020, 19:58
New Topic

Hi again, this is now saying on route does that mean it is finally on a flight and on its way to the UK?

Thanks again
Snarfang

chinapostv-
olunteer
Administrator
Posts: 45878
Post Re: LA998326370CN
on: December 11, 2020, 20:26
New Topic

http://track-chinapost.com/result_china.php?order_no=LA998326370CN shows the parcel status has not updated since Nov 14. It is still waiting for flight space from china to UK.

snarfang
Newbie
Posts: 11
Post Re: LA998326370CN
on: December 11, 2020, 20:39
New Topic

Ahh OK must have been a glitch earlier as it had on route in a yellow box. I'll give it another week, its a pitty as I ordered something else from China Nov 30th and it arrived 2 days ago.

Thank you again for the help
Snarfang

InTheCloud-
z710
Advanced
Posts: 58
Post Re: LA998326370CN
on: December 12, 2020, 04:06
New Topic

That page is a tracking result that shows up in place of the normal one sometimes, that yellow box saying "on route" is your package status and it will say that during the entire transit unless there is a problem usually, then it will say "returned" or something similar. With Covid going on, the global shopping festival a short while ago, and holidays coming up, wait times are extremely unpredictable, some parcels wait weeks and others get through in a few days, it's almost like the lottery but a lot more frustrating.

snarfang
Newbie
Posts: 11
Post Re: LA998326370CN
on: December 12, 2020, 17:43
New Topic

Hi yes it is a little frustrating, Thank you again for explaining. Hopefully this will be here by new year

snarfang
Newbie
Posts: 11
Post Re: LA998326370CN
on: December 19, 2020, 18:00
New Topic

Hi me again, I've managed through Google translate speak to the ems customer service. They took my email, home address and mobile said they would get back to me but I've heard nothing. Is there a English customer service I can contact? Or are you able to find out what's happening and why I haven't been contacted.

Other then that have a good Xmas and new year.

Snarf

snarfang
Newbie
Posts: 11
Post Re: LA998326370CN
on: December 21, 2020, 20:17
New Topic

This is what ems tracking is saying at the moment. What does [city] has to pay transportation carriers mean? I have paid for express postage so have the company not passed something onto the carriers?

LA998326370CN mail message:
[City] has to pay transportation carriers 2020-11-14   20:14:18
[City] has to pay transportation carriers 2020-11-14   20:14:16
[City] leave [Dongguan International exchange offices and switching stations], next [Dongguan International exchange offices and switching stations] 2020-11-14   19:05:37
[Dongguan City] [Dongguan International Exchange Bureau and Exchange Station] has been exported and sealed 2020-11-14   16:55:30
[Dongguan City] [Dongguan International Exchange Bureau and Exchange Station] has been exported and sealed 2020-11-14   16:53:31
[City] reach [Dongguan International exchange offices and switching stations] 2020-11-13  22:45:04
[City] leave [parcel delivery business department background support large classes], [next] Dongguan International 2020-11-13   22:44:46
[City] [parcel delivery business department back support large class] has been acceptance, embrace cast member: dg3 2020-11-13   22:18:20 

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