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Author Topic: Where’s my package ? RH940670388CN
Jai.28
Newbie
Posts: 3
Post Where’s my package ? RH940670388CN
on: April 19, 2018, 12:33
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How can I get back my package here in Japan? This is my tracking number RH940670388CN help me please

chinapostv-
olunteer
Administrator
Posts: 46210
Post Re: Where’s my package ? RH940670388CN
on: April 19, 2018, 16:48
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http://track-chinapost.com/startairmail.php shows the parcel arrived Japan in Feb , but failed delivery. It has been returned to shipper in Shanghai.

Jai.28
Newbie
Posts: 3
Post Re: Where’s my package ? RH940670388CN
on: May 1, 2018, 13:51
New Topic

How can I get my package back?

chinapostv-
olunteer
Administrator
Posts: 46210
Post Re: Where’s my package ? RH940670388CN
on: May 1, 2018, 17:22
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you can not get it back. it was returned to shipper.

Jai.28
Newbie
Posts: 3
Post Re: Where’s my package ? RH940670388CN
on: May 2, 2018, 17:39
New Topic

How can I contact the shipper? I paid for it. Why can’t I have it back?

chinapostv-
olunteer
Administrator
Posts: 46210
Post Re: Where’s my package ? RH940670388CN
on: May 2, 2018, 19:41
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Quote from Jai.28 on May 2, 2018, 17:39
How can I contact the shipper? I paid for it. Why can’t I have it back?

if you paid to ebay/amazon/paypal/aliexpress, you can contact their customer service and open dispute for non-arrival order as per buy buyer protection policy. If you paid to other websites, check if they have customer service and buyer protection policy.

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