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Author Topic: Shipped?????
niibrown
Newbie
Posts: 23
Post Shipped?????
on: November 9, 2015, 02:07
New Topic

Hello admin would like to know please if my package has been mailed out of china cos it been more than 3 weeks now and I don't know if its still in Hangzhou. when i track they tell the origin is preparing to dispatch this mail piece for more than weeks now..

Please help. my tracking number is CX136729540US
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Shipped?????
on: November 9, 2015, 02:24
New Topic

http://track-chinapost.com/track_chinapost.php shows the parcel arrived Hangzhou on Oct 15 and then returned to Shanghai on Oct 22. It should have delivery problem and routing back to shipper.
niibrown
Newbie
Posts: 23
Post Re: Shipped?????
on: November 9, 2015, 02:58
New Topic

Thanks very much will let the shipper check with Usps..
niibrown
Newbie
Posts: 23
Post Re: Shipped?????
on: November 9, 2015, 03:43
New Topic

just contacted the shipper and said his address and everything is right on the label. when i tracked from the link you gave me it says..

2015-10-08 15:46:00.0 USA received
2015-10-10 07:31:00.0 arrive USA 纽约 Transit Station
2015-10-10 08:27:00.0 leaving 纽约
2015-10-10 13:30:00.0 纽约 export customs cleared
2015-10-13 15:10:04.0 Shanghai Transit Station import customs scan
2015-10-14 10:23:05.0 Shanghai Transit Station import customs cleared (domestic transit )
2015-10-15 11:23:59.0 Hangzhou Transit Station import customs scan
2015-10-15 14:27:17.0 Hangzhou Transit Station arrive customs
2015-10-15 14:27:49.0 Hangzhou Transit Station import customs cleared (domestic transit )
2015-10-21 15:02:22.0 Hangzhou Transit Station import customs cleared (domestic transit )
2015-10-22 08:42:25.0 Shanghai Transit Station import customs scan ,备注(rejected )
2015-10-22 14:32:05.0 Shanghai Transit Station export customs cleared
2015-10-22 14:32:05.0 Shanghai Transit Station rejected ,备注(保价)

I don't understand why the shanghai transit station rejected it..? could you please throw more light on that for me. thanks
shadowspar
Pro
Posts: 1633
Post Re: Shipped?????
on: November 9, 2015, 05:46
New Topic

Quote from niibrown on November 9, 2015, 03:43
2015-10-22 14:32:05.0 Shanghai Transit Station export customs cleared
2015-10-22 14:32:05.0 Shanghai Transit Station rejected ,备注(保价)

I don't understand why the shanghai transit station rejected it..? could you please throw more light on that for me. thanks

I tried to explain that in this thread over here. In Chinese, that last status is: 上海互换局, 退回. 「退回」 can mean "rejected", as in 「安检退回」-- "safety check: rejected" -- but I think it can also mean "returned" or "sent back", as in "sent back to the USA".

Does your parcel have anything on this list inside of it? If so, it might have been rejected by the airline for safety reasons. Things with batteries inside them are the most common problem.
niibrown
Newbie
Posts: 23
Post Re: Shipped?????
on: November 9, 2015, 15:30
New Topic

It's a mobile phone and my clothing for Christmas. so what do I do now please?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Shipped?????
on: November 9, 2015, 17:31
New Topic

mobile phone is not allowed by china post. the parcel will be returned to the original post office which you shipped the parcel from. You should go back to that office and pickup the return in person.

niibrown
Newbie
Posts: 23
Post Re: Shipped?????
on: November 10, 2015, 02:24
New Topic

Hello Admin thanks foe your time and really appreciate, the item was sent from the States to and since it now can't be return is there a possibility they give it to me? since they said the duty I had to pay was more than 1000rmb therefore declaring my package as a non personal use.

thanks in advance
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Shipped?????
on: November 10, 2015, 04:06
New Topic

Quote from niibrown on November 10, 2015, 02:24
Hello Admin thanks foe your time and really appreciate, the item was sent from the States to and since it now can't be return is there a possibility they give it to me? since they said the duty I had to pay was more than 1000rmb therefore declaring my package as a non personal use.

thanks in advance

i believe the parcel will be returned back to USA.
niibrown
Newbie
Posts: 23
Post Re: Shipped?????
on: November 21, 2015, 09:09
New Topic

Hello once again admin. went to the office and was told it's been sent back to the USA. would like to know how many days it will take for it to reach there since You said it will be shipped back by sea?
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