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Author Topic: Scam? Wheres My Package!?
LeafsFan87
Newbie
Posts: 1
Post Scam? Wheres My Package!?
on: January 5, 2018, 22:03
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All,

I'm new to this forum and am creating this profile/post because I'm worried I have been scammed. I ordered two products from http://www.authenticmapleleafsshops.com/ thinking that I was ordering official merchandise... Turns out the products are actually coming from China (not necessarily a problem, just not what I was expecting). After placing the order, I contacted customer service to ask if opportunities existed to expedite delivery, as I required the items urgently. They responded and had me pay an additional fee of $12 to ship via expedited FedEx (normal exercise, as I order products from China regularly for business purposes).

Since then, communication with customer service has been incredibly poor ([email protected]). They finally provided me with the following tracking number (LM147026241CN), but as you can see, it's CERTAINLY not a FedEx tracking number.

Assuming this number is authentic, 1) should I be demanding my money back for the expedited fee, or is that a lost cause? 2) what shipping service is this, and what logistics company will be used when the package eventually gets into Canada? 3) should I contact my credit card company, dispute the charges and forget about the whole thing?

Any advice or experience is greatly appreciated.

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Scam? Wheres My Package!?
on: January 5, 2018, 23:29
New Topic

LM147026241CN looks like China Post ePacket. However, http://track-chinapost.com/track_global.php shows no record. This means your seller did not ship anything yet. if you got this number more that 5 days and the tracking result still shows no record, you should be cautious of fraud and claim refund from credit card company.

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