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Author Topic: Postal package LS307188604CN
Denise1136
Newbie
Posts: 2
Post Postal package LS307188604CN
on: April 27, 2020, 02:17
New Topic

I placed order a month ago n still have not recieved it. How do i go about getting a refund because as of now i do not want the items but wish to get my money returned. I understand that COVID-19 has affected everything but a month is entirely long with not being able to talk with someone either through chat, e-mail or on phone. I kist want m6 money refunded immediately
chinapostv-
olunteer
Administrator
Posts: 46755
Post Re: Postal package LS307188604CN
on: April 27, 2020, 02:24
New Topic

your seller did not ship your goods in time. http://track-chinapost.com/startairmail.php shows he just shipped the goods on April 23. You have long time to wait.

If you paid with paypal, you can open dispute to paypal for refund.
Denise1136
Newbie
Posts: 2
Post Re: Postal package LS307188604CN
on: April 27, 2020, 02:35
New Topic

So my package is still on china. I paid with credit card
chinapostv-
olunteer
Administrator
Posts: 46755
Post Re: Postal package LS307188604CN
on: April 27, 2020, 02:38
New Topic

yes. the parcel is still in China, you need wait at least 20 to 30 days to get the parcel, in worst case, 2 months.
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