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Author Topic: Parcel RL275435103CN lost??
Emerald777-
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Posts: 78
Post Parcel RL275435103CN lost??
on: April 26, 2017, 20:25
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Parcel RL275435103CN has not been moving for 5 weeks

What do i do

Where is it

chinapostv-
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Posts: 46211
Post Re: Parcel RL275435103CN lost??
on: April 27, 2017, 02:48
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shipping time to canada can take up to 90 days. most of time is in canada post import customs warehouse. Their processing speed is very very slow. you can not do anything but waiting at this time.

Emerald777-
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Post Re: Parcel RL275435103CN lost??
on: April 27, 2017, 03:02
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So that means it is out of China but not scanned?

chinapostv-
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Posts: 46211
Post Re: Parcel RL275435103CN lost??
on: April 27, 2017, 03:18
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Quote from Emerald7777 on April 27, 2017, 03:02
So that means it is out of China but not scanned?

yes. Canada Post does not scan import parcels since Oct 2015. So even the parcel has arrived Canada, you can not know the new status and location in Canada.

Emerald777-
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Posts: 78
Post Re: Parcel RL275435103CN lost??
on: April 27, 2017, 11:18
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Alright i got,you.

So that means that When Canada post attempt delivery it will show up on China post?

chinapostv-
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Posts: 46211
Post Re: Parcel RL275435103CN lost??
on: April 27, 2017, 17:16
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Quote from Emerald7777 on April 27, 2017, 11:18
Alright i got,you.

So that means that When Canada post attempt delivery it will show up on China post?

No. Since China Post also needs the help of destination country's post system to scan the parcel and exchange parcel status information. If Canada Post does not scan and update parcel status, China Post tracking system will not be updated either.

Emerald777-
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Posts: 78
Post Re: Parcel RL275435103CN lost??
on: April 27, 2017, 22:31
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Ok, so it arrived in Canada but Canada post has to deliver it?

chinapostv-
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Posts: 46211
Post Re: Parcel RL275435103CN lost??
on: April 28, 2017, 03:22
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Yes. China Post simply put all parcel to Canada into a big container and give it to Canada Post. After the container arrives Canada Post customs warehouse, Canada Post does customs clearance, sorting and delivery to Canadian receivers.

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