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Author Topic: Package not delivered
Ypacheco
Newbie
Posts: 2
Post Package not delivered
on: February 24, 2018, 14:44
New Topic

Hello,

My package order could not be delivered. The tracking number is LX720883975CN. I received an email asking to arrange a new delivery attempt. What do I have to do?

chinapostv-
olunteer
Administrator
Posts: 46211
Post Re: Package not delivered
on: February 24, 2018, 17:42
New Topic

the parcel should have some delivery problem. MExico post website shows "Centro Operativo de Reparto Iztacalco, CDMX., Puesta en ventanilla".

You should go to your local Correos de Mexico and try to pickup parcel or inquiry delivery detail.

Ypacheco
Newbie
Posts: 2
Post Re: Package not delivered
on: February 27, 2018, 16:13
New Topic

Thank you ! I verified at the post office and my parcel is the re. To get it I must let a trail number. Is it the China post tracking number?

chinapostv-
olunteer
Administrator
Posts: 46211
Post Re: Package not delivered
on: February 27, 2018, 16:53
New Topic

Quote from Ypacheco on February 27, 2018, 16:13
Thank you ! I verified at the post office and my parcel is the re. To get it I must let a trail number. Is it the China post tracking number?

yes

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