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Author Topic: Order Update
gopackgo87
Newbie
Posts: 8
Post Order Update
on: December 16, 2015, 17:01
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My order has not updated in 5 days! It is really frustrating! I have no idea when I might receive it! Or if it was a scam?

ls328394677cn
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Order Update
on: December 16, 2015, 18:35
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your parcel was just shipped 5 days ago. normally it will travel about one or two weeks before arriving USA.

wait one more week and track again in http://track-chinapost.com/startusa.php , you will see new status.
gopackgo87
Newbie
Posts: 8
Post Re: Order Update
on: December 16, 2015, 20:38
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Has it even left china yet?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Order Update
on: December 16, 2015, 21:10
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Quote from gopackgo87 on December 16, 2015, 20:38
Has it even left china yet?

not yet. I believe it will leave china next week.
gopackgo87
Newbie
Posts: 8
Post Re: Order Update
on: December 17, 2015, 17:19
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Is it still in the same place as where the tracking site says? Or could it have moved somewhere and they didn't update? I don't understand why it takes so long for them to update the tracking information. USPS does it really quickly.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Order Update
on: December 17, 2015, 17:26
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Quote from gopackgo87 on December 17, 2015, 17:19
Is it still in the same place as where the tracking site says? Or could it have moved somewhere and they didn't update? I don't understand why it takes so long for them to update the tracking information. USPS does it really quickly.

where it is now really doesn't matter because the parcel status does not always update with current location. base on my experience, it should arrive USA next week. Once it reaches USA, you will see new status in http://track-chinapost.com/startusa.php
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