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Author Topic: No Update on Tracking
lanny420
Newbie
Posts: 13
Post No Update on Tracking
on: November 6, 2017, 15:50
New Topic

Hello!

I have a package, which was shipped out on October 25, 2017 via EMS. When I check the status appears to be stuck in Departed from Export Office (Guangzhou). Is there some sort of backlog? I’m used to receiving packages shipped via EMS within about 5 to 7 days to the United States. Tracking number provided...EA323759044CN.

Thanks!
jmanley78
Newbie
Posts: 2
Post Re: No Update on Tracking
on: November 6, 2017, 23:21
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I am in the same situation. I have 5 packages shipped via EMS, all stuck in the "Processed through sort facility" phase. One since October 26. It has been so slow the past few weeks. Hundreds of dollars in goods and freight costs...just sitting.
Gwynster
Newbie
Posts: 10
Post Re: No Update on Tracking
on: November 6, 2017, 23:46
New Topic

I also have a similar problem - EA285062794CN CHINA AUSTRALIA On route
History Detail

Local date/time Activity Location Remarks
2017/10/21 14:28 Received by Post Office 200245
2017/10/21 22:04 Departure export customs SHANGHAI EMS
2017/10/21 22:04 Item returned from export Customs/Security SHANGHAI EMS

Is there a problem in Shanghai?

Hi, could you please help me with these 2 Tracking Numbers: EA210259118CN (no update with tracking for 13 days) and EA210259149CN(no update with tracking for 8 days
lilith_sa1-
0
Newbie
Posts: 8
Post Re: No Update on Tracking
on: November 7, 2017, 02:31
New Topic

Here is the possible reason:
The 19th National People's Congress.
I forgot this does affect mail when it occurs.

http://www.taobaoring.com/services/news.php?date=2017-10-13&news_id=orders-will-be-delayed-during-china-sessions
lanny420
Newbie
Posts: 13
Post Re: No Update on Tracking
on: November 7, 2017, 02:52
New Topic

Thanks for that bit of information. I'm still somewhat perplexed as to why EMS tracking says Departed from export office, but 13 days later and it still appears to be stuck in China. USPS says...We have received notice that the originating post is preparing to dispatch this mail piece. Yeah kinda confusing...
cherry_ccd-
d
Newbie
Posts: 3
Post Re: No Update on Tracking
on: November 7, 2017, 09:03
New Topic

Hi,
I am in the same situation. Parcel No.RF964140305CN tracking result
2017-09-29 18:23:06.0 shipping notice received from seller(速卖通平台)
2017-09-30 16:02:55.0 广东Shantou shipping center received
2017-09-30 21:14:07.0 广东Shantou shipping center customs scan
2017-10-01 00:12:17.0 已leaving 广东Shantou shipping center ，next station center
2017-10-01 09:20:01.0 Shantou export security scan
2017-10-01 11:40:25.0 Shantou center export customs cleared
2017-10-01 14:18:29.0 arrive Guangzhou center
2017-10-03 08:02:45.0 sent to airline
2017-10-11 15:23:01.0 Shantou import customs scan
2017-10-11 15:25:07.0 Shantou center import customs cleared (domestic transit )

I'm waiting for my parcel.
Gwynster
Newbie
Posts: 10
Post Re: No Update on Tracking
on: November 7, 2017, 09:09
New Topic

chinapostvolunteer - could you please help us with an answer as to why we are all waiting so long for our Parcels. Is there a possible problem with backlog of cargo in China?

Hi, could you please help me with these 2 Tracking Numbers: EA210259118CN (no update with tracking for 13 days) and EA210259149CN(no update with tracking for 8 days
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: No Update on Tracking
on: November 7, 2017, 10:16
New Topic

Quote from cherry_ccdd on November 7, 2017, 09:03
Hi,
I am in the same situation. Parcel No.RF964140305CN tracking result
2017-09-29 18:23:06.0 shipping notice received from seller(速卖通平台)
2017-09-30 16:02:55.0 广东Shantou shipping center received
2017-09-30 21:14:07.0 广东Shantou shipping center customs scan
2017-10-01 00:12:17.0 已leaving 广东Shantou shipping center ，next station center
2017-10-01 09:20:01.0 Shantou export security scan
2017-10-01 11:40:25.0 Shantou center export customs cleared
2017-10-01 14:18:29.0 arrive Guangzhou center
2017-10-03 08:02:45.0 sent to airline
2017-10-11 15:23:01.0 Shantou import customs scan
2017-10-11 15:25:07.0 Shantou center import customs cleared (domestic transit )

I'm waiting for my parcel.

Your parcel was rejected in Shantou customs. You can not get it anymore. If you paid with aliexpress/ebay, you should open dispute to seller for refund.
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: No Update on Tracking
on: November 7, 2017, 10:19
New Topic

Quote from lanny420 on November 6, 2017, 15:50
Hello!

I have a package, which was shipped out on October 25, 2017 via EMS. When I check the status appears to be stuck in Departed from Export Office (Guangzhou). Is there some sort of backlog? I’m used to receiving packages shipped via EMS within about 5 to 7 days to the United States. Tracking number provided...EA323759044CN.

Thanks!

EA323759044CN was returned in guangzhou customs on Oct 25. Not sure if this is a mistake. You can wait one more week and see if you can get it. If you can not get it by nov 15. You should open dispute to seller for lost parcel.
lanny420
Newbie
Posts: 13
Post Re: No Update on Tracking
on: November 8, 2017, 03:21
New Topic

Thank you. Just got an update via USPS...
November 7, 2017, 6:56 pm Arrived at USPS Regional Facility JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER. It has finally arrived in the United States.
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