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Author Topic: No record of shipment
AngelKing
Newbie
Posts: 2
Post No record of shipment
on: December 3, 2016, 21:21
New Topic

I placed an order on Amazon, and the shipper sent me notice it was shipped on November 16th. They supplied a tracking number of LT420825396CN. When it is entered for tracking, it says the package has not been received by the carrier. Can you help?

int077
Pro
Posts: 7760
Post Re: No record of shipment
on: December 3, 2016, 21:39
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Quote from AngelKing on December 3, 2016, 21:21
I placed an order on Amazon, and the shipper sent me notice it was shipped on November 16th. They supplied a tracking number of LT420825396CN. When it is entered for tracking, it says the package has not been received by the carrier. Can you help?

1. Your tracking number is a valid tracking number. Normally it can take 10 days for a parcel to be register into the tracking system of China Post.

2. Your parcel now stand to 17 days after he gave you the tracking number. Either the seller forgot to send you the parcel, he does not have the article on hand because definitely it's not into the mailing system so far.

3. You have 2 choice, either you contact seller and ask him what is going on with your parcel or open a dispute to get your money back.

4. This is what I get when I track your parcel:
Item is not found at this moment

Hope this help.

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