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Author Topic: Need help please...
ron_legato
Newbie
Posts: 3
Post Need help please...
on: June 11, 2015, 19:14
New Topic

Dear Administrators, .
I am waiting for a package from the U.S. (Sent from usps) to here (Kunshan, China)
It seems I can't track it from the USPS website, .
I was just wondering of the whereabouts of the package, .
Tracking number is LC553888459US
Please do reply, .
Thank You...
chinapostv-
olunteer
Administrator
Posts: 46208
Post Re: Need help please...
on: June 11, 2015, 19:50
New Topic

LC553888459US is USPS first class international parcel, You can not track it online, either in USPS or China Post website. You should use Register Mail (R****US) or Express Mail(E***US).
ron_legato
Newbie
Posts: 3
Post Re: Need help please...
on: June 11, 2015, 20:17
New Topic

Thanks for the fast response, .
So there is no way to track the package?

chinapostv-
olunteer
Administrator
Posts: 46208
Post Re: Need help please...
on: June 11, 2015, 22:34
New Topic

Quote from ron_legato on June 11, 2015, 20:17
Thanks for the fast response, .
So there is no way to track the package?

http://track-chinapost.com/startems.php can show you shipping date. it is not very useful, but better than nothing.
ron_legato
Newbie
Posts: 3
Post Re: Need help please...
on: July 3, 2015, 09:26
New Topic

Hello...
It has been more than a month since the package was sent...
Still it isn't here...
2 weeks ago, someone from China post called me (spoke in chinese) and he was telling me that the package was already there, .
He said it would be delivered to my house a day or two after the call (they just had to finish the dragon boat festival)
It has been 2 weeks since that call, me and my girlfried (who speaks chinese) called the same number that called us, inquired about it, .they said it wasn't there...
Some of her chinese friends called that number and inquired about it too...
They said that it was not there yet...
They said that maybe it was still in customs...
Can you please fill me in on what's happening, .
I'm worried about it.
Thank You.
chinapostv-
olunteer
Administrator
Posts: 46208
Post Re: Need help please...
on: July 3, 2015, 09:33
New Topic

Ask your gf go to China Post EMS department(邮政速递） in your city in person. This is the only way to find the parcel. If they can not find the parcel, it should be lost.
patienceeh-
i
Newbie
Posts: 1
Post Re: Need help please...
on: July 4, 2015, 03:11
New Topic

Help Me!!! I ordered from Aliexpress, it was to be shipped via epacket, I gave my details but later changed the zip code before it was shipped, now I am asked to confirm delivery and I don't have it, had a chat with the agent and he said it has been delivered to the address here in Chicago. Please who do I call for this?
chinapostv-
olunteer
Administrator
Posts: 46208
Post Re: Need help please...
on: July 4, 2015, 03:51
New Topic

Quote from patienceehi on July 4, 2015, 03:11
Help Me!!! I ordered from Aliexpress, it was to be shipped via epacket, I gave my details but later changed the zip code before it was shipped, now I am asked to confirm delivery and I don't have it, had a chat with the agent and he said it has been delivered to the address here in Chicago. Please who do I call for this?

If you believe it is seller' fault to ship the goods to wrong address, you can open dispute to aliexpress.

Caazzaa123-
4
Newbie
Posts: 6
Post Re: Need help please...
on: December 22, 2016, 09:04
New Topic

Hi I ordered a parcel on the 28/11/16 and still hasn't arrived in the UK could you please help me find it and if it ever arrived here
LX226738350CN
thankyou
chinapostv-
olunteer
Administrator
Posts: 46208
Post Re: Need help please...
on: December 22, 2016, 16:31
New Topic

LX226738350CN was shipped on Dec 9. now is rush season, you need wait about 2 to 4 weeks to get the parcel in UK.
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