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Author Topic: Is my package lost?
Angryman1
Newbie
Posts: 3
Post Is my package lost?
on: January 7, 2018, 22:44
New Topic

My order number is RY605072527CN
I've ben tracking my parcel since the 13/11/2017. The last report i can see is on the 01/12/2017 saying that my package was sent to airline. Its been over a month now and still my packages has not been delivered. Where is it?!

chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Is my package lost?
on: January 7, 2018, 23:37
New Topic

Quote from Angryman1 on January 7, 2018, 22:44
My order number is RY605072527CN
I've ben tracking my parcel since the 13/11/2017. The last report i can see is on the 01/12/2017 saying that my package was sent to airline. Its been over a month now and still my packages has not been delivered. Where is it?!

Too many parcels were shipped during Nov and Dec, airline has not enough space to ship them in short time. You need wait another 1 to 2 weeks.

Angryman1
Newbie
Posts: 3
Post Re: Is my package lost?
on: January 20, 2018, 09:18
New Topic

Ok I've waited another 1 - 2 week and still no update, AND PARCEL HAS NOT ARRIVED Has China post lost my parcel.

TLDavis123-
066
Newbie
Posts: 1
Post Re: Is my package lost?
on: January 20, 2018, 14:51
New Topic

I've been trying to find the whereabouts of my package...tracking no. LS422545544CN. When I pull it up, it just says it is en route and there have been no updates. Either someone gives me an update on this or I will be looking to receive a refund for merchandise not received yet paid for. Someone please update me on this!!!

shadowspar
Pro
Posts: 1633
Post Re: Is my package lost?
on: January 20, 2018, 16:43
New Topic

Quote from TLDavis123066 on January 20, 2018, 14:51
I've been trying to find the whereabouts of my package...tracking no. LS422545544CN. When I pull it up, it just says it is en route and there have been no updates. Either someone gives me an update on this or I will be looking to receive a refund for merchandise not received yet paid for. Someone please update me on this!!!

It's normal for an parcel's status not to update while it's in transit between countries. After an item leaves China, there is usually a long period of no updates until it arrives in the destination country. Its status can't be updated until it reaches the destination country and the receiving postal service scans it.

How long will China Post parcel arrive my country? How long will my tracking status be updated?

ePackets to the USA are running 20-30 days lately, your item should show up in USPS tracking soon.

Angryman1
Newbie
Posts: 3
Post Re: Is my package lost?
on: January 26, 2018, 22:31
New Topic

Waiting the further weeks you suggested and still no parcel. No way the airline is still sending items ordered in November.

shadowspar
Pro
Posts: 1633
Post Re: Is my package lost?
on: January 26, 2018, 22:49
New Topic

Quote from Angryman1 on January 26, 2018, 22:31
Waiting the further weeks you suggested and still no parcel. No way the airline is still sending items ordered in November.

Yeah, it's been more than 60 days; your parcel could just be seriously delayed, but it could also definitely be lost. You should open a dispute with your seller so you can get your money back.

About 12% of parcels sent from China to Romania in November have taken between 60-90 days to arrive, so it's possible it could still show up. However it's more important for you to open a dispute in time, so that you haven't lost your money in case it doesn't.

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