Quote from faisalgassim1 on September 30, 2016, 18:19
I have not received my shipment and it has been more than 60 days

1. You should contact seller as soon as possible and tell him you have not receive your parcel. Try to have an arrangement with him.

2. PS. Maybe next time you could provide tracking number. Thanks

Hope this help.

1. This is the full tracking of your parcel:
China Post Register Air Mail Tracking System
Parcel No.RI932440431CN tracking result
2016-06-22 05:22:27.0 parcel center received
2016-06-22 22:16:12.0 parcel center customs scan
2016-06-22 23:10:46.0 leaving parcel center ，next station Shenzhen center
2016-06-23 00:34:29.0 Shenzhen Transit Station export security scan
2016-06-23 13:45:15.0 Shenzhen Transit Station export customs cleared
2016-06-24 09:25:00.0 arrive Shanghai Int'l Airport
2016-06-24 09:54:44.0 leaving Shanghai Int'l Airport going to next airport/seaport
2016-08-11 12:17:00.0 Toronto export customs cleared
2016-08-16 10:01:50.0 Beijing Transit Station import customs scan
2016-08-16 15:49:06.0 Beijing Transit Station import customs cleared (domestic transit )
2016-08-20 09:25:44.0 Shenzhen Transit Station import customs scan
2016-08-20 14:51:26.0 Shenzhen Transit Station import customs cleared (domestic transit )

2. You have 2 possibilities about your parcel:
2016-06-24 09:54:44.0 leaving Shanghai Int'l Airport going to next airport/seaport
2016-08-11 12:17:00.0 Toronto export customs cleared
2016-08-16 10:01:50.0 Beijing Transit Station import customs scan

3. Either the parcel did not pass the Canadian Customs in Canada or Canada Post tried to deliver the parcel and for whatever reason was not able to do so. So the parcel is returning to the seller in China.

4. When you contact seller provide him with the above full tracking of your parcel because then he will know that the parcel returned to China and possibly it is still sitting into a China Post Office awaiting maybe a phone call.

Hope this help.