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Author Topic: Estonia? Really?
Really
Newbie
Posts: 2
Post Estonia? Really?
on: June 9, 2017, 02:52
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On May 21 I purchased a product on Amazon from a company called HUYUAO. It was first promised to be delivered by June 1. Then the date was updated to June 7. Today it was moved to June 13. At the time I purchased the product I did not know the company I was
purchasing the product from isn't in the US, but when I reviewed the ordering info I noticed it was shipped via China Post. When I entered my tracking number -
RS635602387CN - it shows my package is leaving China via Guangzhou on the 25th of May only to be delivered today to Estonia.

Estonia. Really? How does one get Estonia out of a US address and zip code belonging to a federal government agency?

Now as I look at the feedback on Amazon for HUYUAO, I see no one ever really receives their product from this company.

This is outrageous. Will I ever see my package?
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Estonia? Really?
on: June 9, 2017, 03:08
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Are you in USA or Estonia? If you are in USA, obviously seller shipped the goods to wrong country. You should open dispute to amazon and claim refund.
Really
Newbie
Posts: 2
Post Re: Estonia? Really?
on: June 9, 2017, 03:16
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Yes I am in the US, no I do not live in Estonia and yes believe me, I have opened a dispute up with Amazon, however the Amazon tracking number shows the product as being shipped to the right address. It's the China Post tracking number that shows it as being delivered to Estonia.

This is really bad for both China Post and for HUYUAO.
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Estonia? Really?
on: June 9, 2017, 03:30
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It has nothing to do with China Post. It is your seller 's problem.
Seller either gave you a wrong number, or ship to wrong country. Amazon don't actually know the parcel is shipped to which address. If seller claim he shipped the parcel, Amazon will show buyer that the parcel is shipped to buyer required address in the order.
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