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Author Topic: 2 MONTHS AND STILL NO UPDATE
imario999
Newbie
Posts: 2
Post 2 MONTHS AND STILL NO UPDATE
on: February 8, 2018, 16:46
New Topic

Ok usually it takes 3-6 weeks. Now it has been 2 months and no update on the package. Here's the tracking number: LS287063174CN

I'm not sure what to do at this point. How to contact China Post or anything

chinapostv-
olunteer
Administrator
Posts: 46211
Post Re: 2 MONTHS AND STILL NO UPDATE
on: February 8, 2018, 16:58
New Topic

epacket normally should arrive no more than 6 weeks. If you paid to paypal or aliexpress, you should open dispute for lost parcel.

imario999
Newbie
Posts: 2
Post Re: 2 MONTHS AND STILL NO UPDATE
on: February 8, 2018, 20:20
New Topic

I order a lot from my supplier so I don't want to open a dispute on her. I tried a Search Request with USPS, it might be them that lost the package. I don't know how to do that on China Post's side tho

shadowspar
Pro
Posts: 1633
Post Re: 2 MONTHS AND STILL NO UPDATE
on: February 8, 2018, 22:09
New Topic

Quote from imario999 on February 8, 2018, 20:20
I order a lot from my supplier so I don't want to open a dispute on her. I tried a Search Request with USPS, it might be them that lost the package. I don't know how to do that on China Post's side tho

The only way to initiate a trace with China Post would be for your seller to contact them. She should be able to call them on 11185 to find out how to open a trace.

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