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Author Topic: Where is My Package?
TheHCGhost
Newbie
Posts: 3
Post Where is My Package?
on: August 17, 2018, 10:23
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My package has been "returned from export Customs/Security" twice within an hour and I was wondering what this means exactly? Where is the package now, has it left China or is it still there, as the UK Royal Mail have not received it yet. Thanks for your help!

Tracking Number: LZ695748490CN
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is My Package?
on: August 17, 2018, 15:50
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LZ695748490CN is still in Guangzhou airport waiting for flight space from Guangzhou to UK. You might need wait one or three more weeks.
TheHCGhost
Newbie
Posts: 3
Post Re: Where is My Package?
on: August 17, 2018, 16:41
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Ok thanks for your help! Do you know if there is a problem in Guangzhou at the moment? A lot of flights out of Baiyun airport seem to be delayed!
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is My Package?
on: August 17, 2018, 17:08
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yes. Guangzhou airport suffered typhoon recently. Many parcels were missed and delayed.
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