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Author Topic: Stuck since november
Chrisre
Newbie
Posts: 1
Post Stuck since november
on: December 25, 2017, 10:05
New Topic

Where is my Package
There are no Updates since the 12th of November. It says departure import customs Frankfurt , but i didnt recieve the Package. The no is LF231725994CN
Please help
chinapostv-
olunteer
Administrator
Posts: 46764
Post Re: Stuck since november
on: December 25, 2017, 18:30
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parcel arrived Germany on Nov 12. Germany POST(DHL) has taken over the control of the parcel after Nov 12. Normally it should be delivered to receiver in one week after parcel passes import customs. You can ask Germany Post for help. I hope they did not lost the parcel.
Chivi2105
Newbie
Posts: 14
Post Re: Stuck since november
on: January 10, 2018, 14:20
New Topic

well I sent a package Germany to China on 26th October and I still didn't get it.but it's on the route so good luck!
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