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Author Topic: RG096028793CN 36 days the same status
juliana
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Posts: 6
Post RG096028793CN 36 days the same status
on: January 16, 2015, 13:04
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Hello!
I'm still waiting my package! From 09.12.2014 it is in transit! Now is 16.01.2015! What's happening? Is there a problem? :(

Thank you

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RG096028793CN 36 days the same status
on: January 16, 2015, 18:21
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anything of your parcel in this list http://track-chinapost.com/?p=650 ?
juliana
Newbie
Posts: 6
Post Re: RG096028793CN 36 days the same status
on: January 17, 2015, 06:06
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No, it's child dress
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RG096028793CN 36 days the same status
on: January 17, 2015, 08:51
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if no forbidden item, it should be delayed in china airport. if your buyer protection is expiring, you have to open dispute or ask seller to extend the protection. Otherwise keep waiting.
juliana
Newbie
Posts: 6
Post Re: RG096028793CN 36 days the same status
on: January 17, 2015, 16:30
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How long can that delay at the airport be, and is there a chance of the package don't arrive at all?
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RG096028793CN 36 days the same status
on: January 17, 2015, 17:33
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Quote from juliana on January 17, 2015, 16:30
How long can that delay at the airport be, and is there a chance of the package don't arrive at all?

As per last year experience, the parcel should arrive by end of Jan. If not, it should be lost.
juliana
Newbie
Posts: 6
Post Re: RG096028793CN 36 days the same status
on: January 20, 2015, 07:30
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Hi, thanks for the reply! But may you tell me where the package is, because the seller said me, that it is in transit and I see, that it is still in China!
Thank you!
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RG096028793CN 36 days the same status
on: January 20, 2015, 07:42
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Quote from juliana on January 20, 2015, 07:30
Hi, thanks for the reply! But may you tell me where the package is, because the seller said me, that it is in transit and I see, that it is still in China!
Thank you!

Actually you can NOT know the exact location until the parcel reaches next airport with scanning service. This might be take 3 to 5 weeks.
juliana
Newbie
Posts: 6
Post Re: RG096028793CN 36 days the same status
on: January 20, 2015, 08:37
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Ok thank you!
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