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Author Topic: problem with tracking
Silviagiov-
anna
Newbie
Posts: 2
Post Re: problem with tracking
on: February 14, 2016, 20:13
New Topic

Hello. I have a little problem with my tracking number 35206939644. It was shipped via CNZ Express. The last update was in 1st february: departure from outward office of exchange. It has been 15 days like that. But what does that even mean? I didn't know where to write about my problem becuase on their site everything is written on chinese. Please help me.

Silviagiov-
anna
Newbie
Posts: 2
Post Re: problem with tracking
on: February 15, 2016, 01:10
New Topic

And i have another parcel witch this code: RM807956115CN. It arrived in europe? When i will receive it? Thank you
chinapostv-
olunteer
Administrator
Posts: 46760
Post Re: problem with tracking
on: February 15, 2016, 05:57
New Topic

Quote from Silviagiovanna on February 15, 2016, 01:10
And i have another parcel witch this code: RM807956115CN. It arrived in europe? When i will receive it? Thank you

it should be on the way to Europe. check arrival date here http://track-chinapost.com/China_Post_Arrival_Time_Stat.php
lion1234
Newbie
Posts: 3
Post Re: problem with tracking
on: March 5, 2017, 08:26
New Topic

I have an expensive parcel that was ordered more than 2 months ago. Where is it ? Tracking number is. .......RM734644176CN. I want a refund on this parcel. Or i need to know where it is right now. The consumer protection act does not allow this and will take this matter further is i don't get an answer

chinapostv-
olunteer
Administrator
Posts: 46760
Post Re: problem with tracking
on: March 5, 2017, 08:32
New Topic

Quote from lion1234 on March 5, 2017, 08:26
I have an expensive parcel that was ordered more than 2 months ago. Where is it ? Tracking number is. .......RM734644176CN. I want a refund on this parcel. Or i need to know where it is right now. The consumer protection act does not allow this and will take this matter further is i don't get an answer

http://track-chinapost.com/startairmail.php shows the parcel was shipped Feb 10 and left China on Feb 16. it should arrive South Africa in April.
lion1234
Newbie
Posts: 3
Post Re: problem with tracking
on: March 5, 2017, 10:03
New Topic

How do i post a complaint ?
lion1234
Newbie
Posts: 3
Post Re: problem with tracking
on: March 5, 2017, 10:05
New Topic

Thank you

gymsourcep-
k
Newbie
Posts: 4
Post Re: problem with tracking
on: March 6, 2017, 10:17
New Topic

I have a parcel that was sent more than 2 months ago. Where is it ? Tracking number is. .......CP330779795CN.

2017-01-05 10:23:59.0 Beijing Transit Station export customs cleared

Please locate and update, thanks!
Jnbjordan7-
7
Newbie
Posts: 2
Post Re: problem with tracking
on: November 22, 2017, 02:51
New Topic

I’m looking for information about LS144810415CN
It’s been awhile without any update
Any help would be great

chinapostv-
olunteer
Administrator
Posts: 46760
Post Re: problem with tracking
on: November 22, 2017, 03:34
New Topic

Quote from Jnbjordan77 on November 22, 2017, 02:51
I’m looking for information about LS144810415CN
It’s been awhile without any update
Any help would be great

http://track-chinapost.com/track_global.php shows the parcel left china for JFK airport on Nov 13. Now is rush season, US customs in New York is very slow. You need wait 2 to 5 weeks to get the goods in USA. please be patient.
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