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Author Topic: Please help me :(
bperko
Newbie
Posts: 5
Post Please help me :(
on: December 23, 2017, 23:32
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Hi:) I'm from Poland and my English is basic but I hope that you can help me;)
I have a problem with package from HeavenGift.
My package stuck at the same status from long time. I don't know exactly how I could to explain this but it's the same status double time... you can see yourself:)
This is my Track Number - LF170831881CN

Please help me if you can :)
chinapostv-
olunteer
Administrator
Posts: 46111
Post Re: Please help me :(
on: December 24, 2017, 03:13
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http://track-chinapost.com/startairmail.php delayed in Shenzhen customs. Now is busy season, you should get it after New Year holiday.
bperko
Newbie
Posts: 5
Post Re: Please help me :(
on: December 24, 2017, 06:39
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I will go out to work from Poland at 17th January. Will I get this package before this date?
chinapostv-
olunteer
Administrator
Posts: 46111
Post Re: Please help me :(
on: December 24, 2017, 06:48
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None can guarantee you can get it in specific deadline. However, based on my last year experience, you have good chance to get it before Jan 17.
bperko
Newbie
Posts: 5
Post Re: Please help me :(
on: December 24, 2017, 06:53
New Topic

Ok. I hope that. Thank you very much for your help. And all the best for you in New Year :)
bperko
Newbie
Posts: 5
Post Re: Please help me :(
on: December 28, 2017, 13:57
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Can you guys help me one more time?
It's a new status of my package but I don't understand why it is the same status (Sent to airline) again. Can you explain me what's that mean? :(
chinapostv-
olunteer
Administrator
Posts: 46111
Post Re: Please help me :(
on: December 28, 2017, 19:26
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sent to airline normally is a good news which means airline might have some space to ship the goods. wait another one or two more week, it should arrive.
bperko
Newbie
Posts: 5
Post Re: Please help me :(
on: December 28, 2017, 19:57
New Topic

Ok. Thank you very much. I'm only wondering why it's the same status one more time...
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