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Author Topic: Parcel stuck
murray.lee-
1984
Newbie
Posts: 2
Post Parcel stuck
on: September 18, 2015, 20:11
New Topic

Could you please help. My parcel has been stuck in Shanghai since 09 August. The reference is RH155418029CN
shadowspar
Pro
Posts: 1633
Post Re: Parcel stuck
on: September 18, 2015, 20:50
New Topic

There is some chance that it is still in transit, but if your buyer protection is expiring, it's time to contact your seller and/or open a dispute for non-receipt.
chinapostv-
olunteer
Administrator
Posts: 46211
Post Re: Parcel stuck
on: September 18, 2015, 20:51
New Topic

wait one more week, if you can not get the goods by next Friday, you should open dispute and claim refund.
murray.lee-
1984
Newbie
Posts: 2
Post Re: Parcel stuck
on: September 18, 2015, 21:11
New Topic

Thanks to you both
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