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Author Topic: Parcel Sitting Around in Guangzhou
justmonte
Newbie
Posts: 4
Post Parcel Sitting Around in Guangzhou
on: January 9, 2017, 23:42
New Topic

Hello,

I've been waiting for a parcel as of 08-12-2016 and have yet to receive it.

Tracking it tells me that it is stuck in Guangzhou and hasn't moved since 13-12-2016.

Can anyone assist me in finding out what is happening?

My parcel tracking number is:
LX235509307CN

Please help!

Thank you!

int077
Pro
Posts: 7760
Post Re: Parcel Sitting Around in Guangzhou
on: January 10, 2017, 00:22
New Topic

1. This is the full tracking of your parcel from the China Post EMS site:

2016-12-13 00: 00: 00.0 19:39:00 Guangzhou Post Express Logistics Company International Business Branch Received

2016-12-13 00: 00: 00.0 20:41:00 Guangzhou City to reach the processing center, from Guangzhou Post Express Logistics International Business Branch

2016-12-13 00: 00: 00.0 22:24:24 Guangzhou Post Express Logistics International Business Branch to leave the processing center, sent to Guangzhou Terminal

2016-12-14 00: 00: 00.0 00:50:00 Guangzhou City to leave the processing center, sent to GBLALA = LANGLEY HWDC Royal Mail

2. Your parcel is On Route/In Transit to UK. It might be delay, when your parcel was sent it was not normal condition. Because:
Holiday Season
China Post has too many parcels to send overseas
Not enough room on the Aircraft for parcels
Smog in China delaying Aircraft or cancelling them
Rescheduling of mail bags
LANGLEY HWDC overwhelming of parcels incoming from Overseas.

3. May I suggest you contact your seller and tell him you have not receive your parcel. He might be able to call China Post EMS: 11183, to find out maybe more information on your parcel.

4. In the meantime just continue to track your parcel on the Royal Mail site for any new movement.

Thanks.

justmonte
Newbie
Posts: 4
Post Re: Parcel Sitting Around in Guangzhou
on: January 10, 2017, 00:34
New Topic

Ah so all seems well! Excellent! Thank you so much for your help int077!

justmonte
Newbie
Posts: 4
Post Re: Parcel Sitting Around in Guangzhou
on: January 16, 2017, 20:01
New Topic

Hello again,

It's been a week and my parcel hasn't seen any movement still according to tracking page.

Can you tell me where I can track myself? I've been the EMS site which only shows me 1 single event.

Thanks

int077
Pro
Posts: 7760
Post Re: Parcel Sitting Around in Guangzhou
on: January 16, 2017, 20:06
New Topic

1. Go here:
http://www.ems.com.cn/mailtracking/e_you_jian_cha_xun.html?COLLCC=3857057738&

and track your parcel under here:
Track Multiple Shipments

Add the verification code and press submit.

Thanks.

justmonte
Newbie
Posts: 4
Post Re: Parcel Sitting Around in Guangzhou
on: February 9, 2017, 16:56
New Topic

Still no parcel! what can the problem be at this point? it is 09/02/2017...

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