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Author Topic: Packages not arrived - please help
datasun
Newbie
Posts: 8
Post Packages not arrived - please help
on: August 29, 2014, 21:51
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RC391821117CN
RC391820071CN
RC391821125CN
RC391821205CN
RC391821134CN
RC391821196CN
RC391820289CN
RC391820275CN

It is about these tracking numbers. They are baby carriers, which seem to be stuck in Shanghai since 30th of July. They should be going to Germany. Could you please tell when approximately they will arrive? I need to tell the people who are expecting them.

Really appreciate your help.
With kind regards
Datasun
chinapostv-
olunteer
Administrator
Posts: 46765
Post Re: Packages not arrived - please help
on: August 29, 2014, 22:47
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airmail arrival time is not so accurate. Most parcel will arrive within 4 weeks. Your parcels should be delayed for some unknown reason.
datasun
Newbie
Posts: 8
Post Re: Packages not arrived - please help
on: August 29, 2014, 23:33
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Thank you for fast reply. Are you sure that they are only delayed?

chinapostv-
olunteer
Administrator
Posts: 46765
Post Re: Packages not arrived - please help
on: August 30, 2014, 00:37
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The parcel might be rejected, lost, or just simply stuck delayed.

China Post database does NOT record parcel status detail such as reason for rejected or lost parcel. If the parcel was rejected or lost by customs officer, they don't even inform china post. so none can assure you anything.

We can only give you some advice based on our experience.

As you said the parcel has no battery inside, it is more likely to be delayed than other two situations. If the parcel status not changing over 45 days, then you should seriously consider the possibility of lost and open dispute to protect your money.
datasun
Newbie
Posts: 8
Post Re: Packages not arrived - please help
on: August 30, 2014, 12:32
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It is exactly the same baby carrier as here (I myself am not using Aliexpress, just an example):
http://m.aliexpress.com/item/1661954436.html , made of cotton.
From your experience, have you noticed baby carriers are rejected by customs?

Do you have a phone number to call Shanghai Customs Warehouse to get to know more information? The people getting their babys now, it is a bad situation.

With warm regards
Datasun.
datasun
Newbie
Posts: 8
Post Re: Packages not arrived - please help
on: August 31, 2014, 19:22
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It is just that my baby carriers in the past were delivered very fast and now it seems to have stopped. Maybe you could at least reply to my first question. I guess there are not any phone numbers.

With warm regards
Datasun
ramanujam
Newbie
Posts: 1
Post Re: Packages not arrived - please help
on: July 9, 2015, 03:58
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My package id is RG183480945CN. It was shipped from Beijing to India, But status was not updated after 21st june neither received in India. Indian post is saying to check whether it leaves Beijing. Kindly help me.
tengfongka-
n
Newbie
Posts: 1
Post Re: Packages not arrived - please help
on: December 6, 2015, 02:44
New Topic

Please help.

I have a package sent to me on the 17th of October and till today I have not received it.

RI608418125CN

When do you think I will receive it? I tried to track and the last entry showed that it has reached Guangzhao Transit Station export customs scan (domestic transit).

I'm from Malaysia.

Thank You.
chinapostv-
olunteer
Administrator
Posts: 46765
Post Re: Packages not arrived - please help
on: December 6, 2015, 03:50
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Quote from tengfongkan on December 6, 2015, 02:44
Please help.

I have a package sent to me on the 17th of October and till today I have not received it.

RI608418125CN

When do you think I will receive it? I tried to track and the last entry showed that it has reached Guangzhao Transit Station export customs scan (domestic transit).

I'm from Malaysia.

Thank You.

normally parcel from Guangzhou to Malaysia may not over 30 days. Your parcel should have some problem. If I were you, I will open dispute to ebay/aliexpress for lost parcel.
Arifazeez
Newbie
Posts: 1
Post Re: Packages not arrived - please help
on: December 6, 2015, 03:52
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Hello sir,
My tracking number is RI722143787CN. Can you pleasure let me when I can get the delivery?
Am from Qatar.
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