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Author Topic: Package Tracking [RK239664236CN]
anton1z001
Newbie
Posts: 5
Post Package Tracking [RK239664236CN]
on: November 8, 2015, 14:04
New Topic

Hello!
Can i have some information on my parcel with tracking number RK239664236CN ??

In an online tracking system, there are 4 different updates of it, within a month, and all 4 state the exact same thing... [Nanjing Exchange Bureau, have been exported to each other (internal transit)]

Is there something wrong?
shadowspar
Pro
Posts: 1633
Post Re: Package Tracking [RK239664236CN]
on: November 8, 2015, 15:54
New Topic

A parcel status looping in domestic transit might mean there is some kind of routing or addressing error with it. I would contact the seller to see if they can help, and if your buyer protection period is running out, open a dispute for non-receipt.
anton1z001
Newbie
Posts: 5
Post Re: Package Tracking [RK239664236CN]
on: November 8, 2015, 16:58
New Topic

It seems than the Hellenic Post Office tracking system finally recognises this specific tracking number (date, October 11th), so this might seem that they actually got that... I think I will wait some more days then, and we will see!!

Thanks for your immediate answer!!
shadowspar
Pro
Posts: 1633
Post Re: Package Tracking [RK239664236CN]
on: November 8, 2015, 17:22
New Topic

You're welcome! Hoping for the best for your parcel :)
anton1z001
Newbie
Posts: 5
Post Re: Package Tracking [RK239664236CN]
on: November 24, 2015, 13:57
New Topic

Any new information on this?? Date November 24th (today) and another update, still the exact same.. [Nanjing Exchange Bureau, have been exported to each other (internal transit)]
chinapostv-
olunteer
Administrator
Posts: 46765
Post Re: Package Tracking [RK239664236CN]
on: November 24, 2015, 19:17
New Topic

Quote from anton1z001 on November 24, 2015, 13:57
Any new information on this?? Date November 24th (today) and another update, still the exact same.. [Nanjing Exchange Bureau, have been exported to each other (internal transit)]

the parcel status is looping in Nanjing for one month, this is bad news. normally it means the parcel can not pass security or customs scan.
anton1z001
Newbie
Posts: 5
Post Re: Package Tracking [RK239664236CN]
on: November 25, 2015, 13:42
New Topic

ok, I understand this... but what can we do about this?? and WHY is this happening??
chinapostv-
olunteer
Administrator
Posts: 46765
Post Re: Package Tracking [RK239664236CN]
on: November 25, 2015, 17:09
New Topic

If i were you, I will open dispute.
anton1z001
Newbie
Posts: 5
Post Re: Package Tracking [RK239664236CN]
on: November 25, 2015, 17:51
New Topic

Thank you for your answers, I will consider this option!
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