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Author Topic: package lost?
stefanieV
Newbie
Posts: 3
Post package lost?
on: October 9, 2014, 09:13
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Hi,

I ordered a package by using aliexpress and it is sent with china post. It is collected with the seller, but when I check the transport status it is since september 10th in dispatching status (tracking code rk054804690cn).
Is it possible that my package is lost? I do not think it is normal that it is there for a month, is it?
Thank you very much in advance!

Kind regards,
Stefanie
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: package lost?
on: October 9, 2014, 17:16
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rk054804690cn seems to have problem to pass safety check. what is the item inside?
stefanieV
Newbie
Posts: 3
Post Re: package lost?
on: October 9, 2014, 18:31
New Topic

Hi,

It are just 24 emty tin boxes for wedding gifts.
Thank you for checking!
stefanieV
Newbie
Posts: 3
Post Re: package lost?
on: October 10, 2014, 07:40
New Topic

This should not give a problem regarding safety, is it?
What can I do now?
Kind regards,
Stefanie
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: package lost?
on: October 10, 2014, 08:09
New Topic

the parcel must have some problem. maybe it was lost by the delivery guy. you should open dispute and claim refund asap.
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