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Author Topic: not delivered
Pas Vet
Newbie
Posts: 3
Post not delivered
on: July 14, 2014, 10:38
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hello,

I got a tracking number from the seller and I can see in the tracking that is has been delivered. But not to me!
Seller says it has been delivered to same address as the first parcel, but I doubt if he is telling the truth and think he might have given me a tracking number for another random delivery to my country.
Can you check the postal code and/or city RI013262708CN is delivered to?
Many thanks in advance,

Pas
chinapostv-
olunteer
Administrator
Posts: 46210
Post Re: not delivered
on: July 14, 2014, 17:43
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you can not know the address of the parcel from web. you have to contact Netherlands in person and find out who signed the parcel.
Pas Vet
Newbie
Posts: 3
Post Re: not delivered
on: July 15, 2014, 14:34
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Thank you for your answer. I've contacted our postal services and they confirmed that is has been addressed and delivered to the other side of the country..
Ali-
Express-
Troubles
Newbie
Posts: 1
Post Re: not delivered
on: May 18, 2015, 08:37
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Tracking number to my package is RJ419337762CN, can you inform me about its whereabout as it has been quite long
chinapostv-
olunteer
Administrator
Posts: 46210
Post Re: not delivered
on: May 18, 2015, 15:15
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Quote from Ali Express Troubles on May 18, 2015, 08:37
Tracking number to my package is RJ419337762CN, can you inform me about its whereabout as it has been quite long

The parcel was shipped by mistake to Israel, you should open dispute and claim refund.
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