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Author Topic: No Tracking Update over a month
Bailadoran-
as
Newbie
Posts: 2
Post No Tracking Update over a month
on: May 8, 2018, 07:54
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I ordered over two months ago and the customer service does not reply. Where is my parcel? Tracking number: LF288488538CN . The tracking has not been updated for over a month. when will I receive my parcel and where is it now??
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: No Tracking Update over a month
on: May 8, 2018, 08:00
New Topic

http://track-chinapost.com/startairmail.php shows the number was sent to airline on Apr 10.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

you need wait about 2 to 6 weeks to get it in Europe.
Bailadoran-
as
Newbie
Posts: 2
Post Re: No Tracking Update over a month
on: May 8, 2018, 08:03
New Topic

But how do I know that they haven't lost my parcel? It's been 4 weeks already
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: No Tracking Update over a month
on: May 8, 2018, 08:05
New Topic

wait 2 more weeks. If you can not get it then, open dispute to seller for lost parcel refund.
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