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Author Topic: No EMS Update for 7 Days
Clubhouse
Newbie
Posts: 4
Post No EMS Update for 7 Days
on: March 28, 2017, 07:09
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Good morning / afternoon.

I was provided with an EMS Tracking number by Gearbest on 22nd March and the status hasn't changed since March 23rd. Is this normal for an Express Service to the UK?

My Tracking Number is: EA142701024CN.

The current status shows: 23/03/2017 03:58 Departed from export office Guangzhou

Any assistance you can give me would be appreciated.
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: No EMS Update for 7 Days
on: March 28, 2017, 07:30
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one week no updating is normal. I suggest wait one more week and track again.
Clubhouse
Newbie
Posts: 4
Post Re: No EMS Update for 7 Days
on: March 28, 2017, 07:52
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Hi. Thank you, but where is my parcel likely to be and what is the estimated delivery time of an Express Parcel. I would have expected it to be delivered after 5-7 business days.
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