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Author Topic: need status delivery
nicozx7r
Newbie
Posts: 1
Post need status delivery
on: April 17, 2015, 19:29
New Topic

Hi,
I send back to the seller my phone but he always tell me that the phone has not been received yet. I sent it from France and french post told me that the delivery is successfull but not the seller.
I could give you the french tracking number and i would want to know if You can give me the china post tracking and confirm me that the delivery has been realised
Here the french tracking: CC507183341FR

Alibaba is waiting this confirmation to proceed to the refund

Thanks

Rgds
chinapostv-
olunteer
Administrator
Posts: 46210
Post Re: need status delivery
on: April 17, 2015, 20:41
New Topic

CC507183341FR has not entered into china post system. it should be rejected,lost or discarded in customs. Please noticed that phone is not allowed by China Post for safety reason. So if you want to ship phone to china, you can not use postal mail, use DHL,UPS,Fedex or TNT instead.
tara13
Newbie
Posts: 7
Post Re: need status delivery
on: April 18, 2015, 16:09
New Topic

Can you check my order the number is RH154611900CN
chinapostv-
olunteer
Administrator
Posts: 46210
Post Re: need status delivery
on: April 18, 2015, 17:09
New Topic

RH154611900CN should delayed in customs. wait one more week, if you can not get it next friday, open dispute for lost parcel.
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