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Author Topic: My Package is heading somewhere else
SakulRenni-
b
Newbie
Posts: 3
Post My Package is heading somewhere else
on: May 30, 2017, 12:37
New Topic

Hi ChinaPostTeam

i ordered a package (tracking #: LM393548529CN) on the 9th of may.
Amazon says, China Post tried to deliver it on the 23rd & 24th here in Leipzig, Germany, but couldn't somehow. I was at home those days and nobody rang at the doorbell.
Now, trying to track the package with your Tracking Service, it says that my package is going to france and its still on its way.
What can i do now, to recieve it somehow?

GREETS
ychiung
Pro
Posts: 341
Post Re: My Package is heading somewhere else
on: May 30, 2017, 12:48
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Have u tried contacting DPD about your parcel?
SakulRenni-
b
Newbie
Posts: 3
Post Re: My Package is heading somewhere else
on: May 30, 2017, 20:05
New Topic

Not yet
Is that usually the service to the door?
chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: My Package is heading somewhere else
on: May 31, 2017, 00:46
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the parcel is delivered by Deutsche Post. You need contact them for delivery detail.

SakulRenni-
b
Newbie
Posts: 3
Post Re: My Package is heading somewhere else
on: May 31, 2017, 15:59
New Topic

Deutsche Post has no information about the parcel and your tracking service couldnt help me neighter
what can i do now?
ychiung
Pro
Posts: 341
Post Re: My Package is heading somewhere else
on: May 31, 2017, 16:34
New Topic

http://tracking.dpd.de/parcelstatus?query=09446005096685&locale=en_D2&refMatchCode=LM393548529CN&refDelisId=epacketcn
U need to contact dpd asap or the parcel will be returned to china.
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